Can you provide the cost details for shared inbox solutions that improve customer support?

Trengo offers several shared inbox solutions designed to enhance customer support, with pricing that varies based on the plan, billing cycle, and included features. While specific pricing can fluctuate, generally there are 2 to 3 main plans available. Key pricing details: * **Monthly vs. Annual Billing** Prices are typically lower when billed annually compared to month-to-month payments. * **Plan Tiers** Trengo's plans have been referred to by various names across different sources and times, including "Boost" and "Pro", "Grow," "Scale," and "Enterprise", or "Essentials," "Boost," and "Pro". * **Price Range Examples:** * Some sources indicate a range from €349 to €599 per month. * The "Boost" plan might start around €299 per month when billed annually for 10 users (€349 month-to-month), while the "Pro" plan could be €499 per month annually for 20 users (€599 month-to-month). * Other reports suggest an "Essential" plan at €39 per user/month (billed annually) and a "Pro" plan at €59 per user/month (billed annually). * An older reference (March 2023) listed plans like "Growth" at $22 per account per month for 5 users, "Scale" at $36 per account per month for 5-100 users, and "Enterprise" at $49 per account per month for 5-unlimited users. * Another source (October 2025) mentioned annual billing for "Essentials" at $110/month, "Boost" at $165/month, and "Pro" at $276/month for 5 users. * **Included Features** Across plans, features generally include a unified inbox for various channels (email, live chat, WhatsApp, Instagram, Facebook), basic automation rules, and analytics. Higher-tier plans typically offer more advanced features such as AI agents, increased security, more integrations, chatbots, CSAT, and support for a larger number of users and communication channels. * **Free Trial** Trengo generally offers a free trial. For the most accurate and up-to-date pricing information, it is recommended to visit the official Trengo website directly.

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