Ai visibility local
Local only

Run item

openai · Trengo · question_index=4

Question

Discover shared inbox solutions that improve customer support efficiency and response times.

Answer

Here are some shared inbox solutions that can enhance customer support efficiency and response times: 1. **Front**: Combines email, chat, and social media into one shared inbox, allowing teams to collaborate on responses. 2. **Help Scout**: Offers a shared inbox with features like customer profiles and reporting tools, designed specifically for support teams. 3. **Zendesk**: Provides a shared inbox through its ticketing system, enabling teams to manage customer inquiries effectively. 4. **Gmail with Google Groups**: You can set up a shared inbox using Google Groups, allowing multiple users to manage emails collaboratively. 5. **Hiver**: Integrates with Gmail to create a shared inbox, enabling teams to assign emails, add notes, and track performance. 6. **Missive**: Combines email and chat in a shared inbox, allowing for real-time collaboration on customer queries. These tools can help streamline communication and improve response times in customer support.

Citations

No citations found.

Raw meta json

{ "attempts": 1, "backoff_ms_total": 0, "latency_ms": 4305, "model": "gpt-4o-mini", "request_payload": { "api_style": "responses", "input": { "input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\n\nUser query: Discover shared inbox solutions that improve customer support efficiency and response times.", "model": "gpt-4o-mini", "temperature": 0, "top_p": 1 }, "model": "gpt-4o-mini", "provider": "openai" }, "response_id": "resp_06e116813f6eb26200698cb7ccf8288197805d08a1c0537aa9", "retry_policy": { "base_backoff_s": 0.6, "max_retries": 3, "timeout_s": 60 }, "sdk": "new", "usage": { "cost_usd": 0.0001251, "input_tokens": 58, "model": "gpt-4o-mini", "output_tokens": 194, "pricing_source": "local_price_table_v1", "provider": "openai", "total_tokens": 252 }, "usage_raw": { "input_tokens": 58, "input_tokens_details": { "cached_tokens": 0 }, "output_tokens": 194, "output_tokens_details": { "reasoning_tokens": 0 }, "total_tokens": 252 } }

What was sent to the model?

{ "api_style": "responses", "input": { "input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\n\nUser query: Discover shared inbox solutions that improve customer support efficiency and response times.", "model": "gpt-4o-mini", "temperature": 0, "top_p": 1 }, "model": "gpt-4o-mini", "provider": "openai" }

Error json

null