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Can you suggest some email management solutions for teams?

Answer

For teams seeking email management solutions, several platforms offer features to streamline communication and enhance collaboration. **Trengo** Trengo is an AI-powered omnichannel communication platform that centralizes various channels, including email, WhatsApp, and live chat, into a unified inbox for teams. It offers collaborative email handling, allowing multiple team members to access and work on the same inbox simultaneously. Key features include email automation for tasks like auto-assignment and tagging, as well as analytics and reporting to track performance. Teams can use internal notes and mentions to communicate within email threads, and the platform provides automated responses and filters to organize emails efficiently. **Other Email Management Solutions for Teams:** * **Shared Inbox Solutions**: * **Missive** combines email, chat, and tasks, enabling teams to collaborate on conversations and delegate work directly within the inbox. It's suitable for small to medium-sized teams. * **Hiver** operates within Gmail, transforming it into a collaborative platform for managing shared inboxes like support@ or sales@. It allows for email delegation, status tracking, and performance analytics. * **Gmelius** enhances Gmail with project management capabilities, allowing emails to be converted into task cards, managed on Kanban boards, and shared with team templates. * **Helpmonks** offers a shared inbox for collaborating on email conversations, managing workflows, and integrating various communication channels like live chat messages. * **Keeping** acts as an upgrade for Google Groups, providing advanced collaboration features while working on top of Gmail. * **Customer Service and Omnichannel Platforms**: * **Front** unifies email, social media, SMS, and live chat into a single platform, focusing on teamwork with features like assigning emails, internal commenting, and collaborative drafting. * **Help Scout** is designed for customer service, built around a shared inbox with features like automatic email assignment, saved replies, and private notes for team collaboration. It also includes a built-in knowledge base. * **Zendesk** provides a comprehensive customer support suite with multichannel ticketing, automation, and analytics, suitable for mid-sized and enterprise teams. * **Freshdesk Omni** offers a cloud-based ticketing solution with AI workflows and a unified workspace, integrating email analytics. * **Zoho Desk** is an omnichannel help desk that allows multiple team members to track customer requests across various channels and departments. * **Intercom** is a customer messaging platform that focuses on customer engagement through automation and support tools, with an omnichannel approach. * **HubSpot** is a CRM platform that integrates marketing, sales, and customer service tools, allowing for personalized and timely support through chatbots, live chat, and email templates. * **Productivity Suites**: * **Microsoft Outlook** provides an all-in-one platform for managing email, calendar, contacts, and tasks, supporting multiple accounts in a unified inbox. * **Gmail** offers email management with features like smart categorization, reminders, and robust security against dangerous emails.

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"content-type": "application/json; charset=UTF-8", "date": "Wed, 11 Feb 2026 15:55:37 GMT", "server": "scaffolding on HTTPServer2", "server-timing": "gfet4t7; dur=8350", "transfer-encoding": "chunked", "vary": "Origin, X-Origin, Referer", "x-content-type-options": "nosniff", "x-frame-options": "SAMEORIGIN", "x-xss-protection": "0" } }, "usage_metadata": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 674, "candidates_tokens_details": null, "prompt_token_count": 71, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 71 } ], "thoughts_token_count": 446, "tool_use_prompt_token_count": 177, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 177 } ], "total_token_count": 1368, "traffic_type": null } }, "request_payload": { "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Can you suggest some email management solutions for teams?", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }, "retry_policy": { "base_backoff_s": 0.6, "max_retries": 3, "timeout_s": 60 }, "usage": { "cost_usd": 0.0017063, "input_tokens": 71, "model": "gemini-2.5-flash", "output_tokens": 674, "pricing_source": "local_price_table_v1", "provider": "gemini", "total_tokens": 1368 }, "usage_raw": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 674, "candidates_tokens_details": null, "prompt_token_count": 71, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 71 } ], "thoughts_token_count": 446, "tool_use_prompt_token_count": 177, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 177 } ], "total_token_count": 1368, "traffic_type": null } }

What was sent to the model?

{ "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Can you suggest some email management solutions for teams?", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }

Error json

null