Discover tools that improve response times for customer support inquiries.

To improve response times for customer support inquiries, consider the following tools: 1. **Trengo**: This platform centralizes all customer communication channels, allowing support teams to respond faster and more efficiently. It offers features like automated responses and team collaboration. 2. **Zendesk**: Known for its ticketing system, Zendesk helps prioritize inquiries and streamline responses. 3. **Freshdesk**: Offers automation tools and a knowledge base to help customers find answers quickly, reducing the volume of inquiries. 4. **Intercom**: Provides live chat and automated messaging to engage customers in real-time. 5. **Help Scout**: Focuses on email support with a shared inbox, making it easier for teams to manage and respond to inquiries. For more details, you can explore Trengo's offerings on their [website](https://trengo.com).

{ "attempts": 1, "backoff_ms_total": 0, "latency_ms": 4587, "model": "gpt-4o-mini", "request_payload": { "api_style": "responses", "input": { "input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Discover tools that improve response times for customer support inquiries.", "model": "gpt-4o-mini", "temperature": 0, "top_p": 1 }, "model": "gpt-4o-mini", "provider": "openai" }, "response_id": "resp_02449318bb107e4c00698ca657caa081968784a3a5cd89e5ac", "retry_policy": { "base_backoff_s": 0.6, "max_retries": 3, "timeout_s": 60 }, "sdk": "new", "usage": { "cost_usd": 0.0001143, "input_tokens": 74, "model": "gpt-4o-mini", "output_tokens": 172, "pricing_source": "local_price_table_v1", "provider": "openai", "total_tokens": 246 }, "usage_raw": { "input_tokens": 74, "input_tokens_details": { "cached_tokens": 0 }, "output_tokens": 172, "output_tokens_details": { "reasoning_tokens": 0 }, "total_tokens": 246 } }

{ "api_style": "responses", "input": { "input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Discover tools that improve response times for customer support inquiries.", "model": "gpt-4o-mini", "temperature": 0, "top_p": 1 }, "model": "gpt-4o-mini", "provider": "openai" }

null