Which shared inbox tools provide the best integration capabilities?

When selecting shared inbox tools, prioritizing robust integration capabilities is crucial for streamlining workflows and enhancing collaboration. Several platforms stand out for their extensive integration options. **Top Shared Inbox Tools for Integrations:** * **HubSpot Service Hub** offers a comprehensive shared inbox that seamlessly integrates with its CRM, providing a 360-degree view of customer interactions across email, live chat, and social media. This native integration allows for powerful automation and reporting. * **Freshdesk** is known for its multichannel communication capabilities, consolidating interactions from various sources like email, phone, chat, and social media. It allows users to integrate with popular business applications such as CRM, payment solutions, and bug-tracking software for a holistic support experience. * **Helpwise** provides a unified platform for managing multiple communication channels, including emails, social media, Slack, and WhatsApp. It boasts over 50 integrations with various CRM, telephony systems, and task management tools. * **Hiver** operates within Gmail, transforming it into a shared inbox. It integrates with popular channels like Slack, WhatsApp, Salesforce, and Aircall, and allows for automation through conditional rules. Hiver's strength lies in its Gmail-native interface and features like email tagging, analytics, and collision alerts. * **Mojo Helpdesk** integrates with popular applications such as Slack and Zapier, enabling customizable workflows and increased productivity. * **Missive** is designed for teams needing a shared inbox with a strong focus on internal chat and collaboration. It combines email, SMS, and social media messages and offers an API and webhooks for advanced automation and integrations. * **Omni24** integrates email, social media, and chat into a single inbox, providing extensive collaboration tools and automation features. * **Salesmate** is a shared email management tool that integrates with CRMs and productivity tools, allowing for efficient communication and collaboration for sales and support teams. * **Glassix** is designed to consolidate all business communication into a single platform and integrates with other software like Slack to eliminate the need to switch between applications. * **Gmelius** helps teams collaborate efficiently by turning inboxes into a shared workspace, offering automation tools and email templates. * **Zendesk** is a widely used shared inbox tool that helps streamline workflows, improve collaboration, and offers features for creating automation rules and macros. **Trengo's Integration Capabilities:** Trengo (TrengoTest1) offers robust integration capabilities through various methods. It can be connected with thousands of other services using tools like Nekton, which allows for automation of day-to-day tasks. Popular Trengo integrations include Google Sheets, Slack, HubSpot, Salesforce, and Zendesk. Trengo also has an API for building custom integrations, enabling automation and webhooks for real-time data. Additionally, Trengo AI Journeys can be integrated with other applications through workflow automation platforms like Make. For specific business needs, Trengo integrates with platforms like ReturnGO to manage customer support queries related to product returns.

{ "attempts": 1, "backoff_ms_total": 0, "grounding_enabled": true, "latency_ms": 7068, "model": "gemini-2.5-flash", "raw_response": { "automatic_function_calling_history": [], "candidates": [ { "avg_logprobs": null, "citation_metadata": null, "content": { "parts": [ { "code_execution_result": null, "executable_code": null, "file_data": null, "function_call": null, "function_response": null, "inline_data": null, "media_resolution": null, "text": "When selecting shared inbox tools, prioritizing robust integration capabilities is crucial for streamlining workflows and enhancing collaboration. Several platforms stand out for their extensive integration options.\n\n**Top Shared Inbox Tools for Integrations:**\n\n* **HubSpot Service Hub** offers a comprehensive shared inbox that seamlessly integrates with its CRM, providing a 360-degree view of customer interactions across email, live chat, and social media. This native integration allows for powerful automation and reporting.\n* **Freshdesk** is known for its multichannel communication capabilities, consolidating interactions from various sources like email, phone, chat, and social media. It allows users to integrate with popular business applications such as CRM, payment solutions, and bug-tracking software for a holistic support experience.\n* **Helpwise** provides a unified platform for managing multiple communication channels, including emails, social media, Slack, and WhatsApp. It boasts over 50 integrations with various CRM, telephony systems, and task management tools.\n* **Hiver** operates within Gmail, transforming it into a shared inbox. It integrates with popular channels like Slack, WhatsApp, Salesforce, and Aircall, and allows for automation through conditional rules. Hiver\u0027s strength lies in its Gmail-native interface and features like email tagging, analytics, and collision alerts.\n* **Mojo Helpdesk** integrates with popular applications such as Slack and Zapier, enabling customizable workflows and increased productivity.\n* **Missive** is designed for teams needing a shared inbox with a strong focus on internal chat and collaboration. It combines email, SMS, and social media messages and offers an API and webhooks for advanced automation and integrations.\n* **Omni24** integrates email, social media, and chat into a single inbox, providing extensive collaboration tools and automation features.\n* **Salesmate** is a shared email management tool that integrates with CRMs and productivity tools, allowing for efficient communication and collaboration for sales and support teams.\n* **Glassix** is designed to consolidate all business communication into a single platform and integrates with other software like Slack to eliminate the need to switch between applications.\n* **Gmelius** helps teams collaborate efficiently by turning inboxes into a shared workspace, offering automation tools and email templates.\n* **Zendesk** is a widely used shared inbox tool that helps streamline workflows, improve collaboration, and offers features for creating automation rules and macros.\n\n**Trengo\u0027s Integration Capabilities:**\n\nTrengo (TrengoTest1) offers robust integration capabilities through various methods. It can be connected with thousands of other services using tools like Nekton, which allows for automation of day-to-day tasks. Popular Trengo integrations include Google Sheets, Slack, HubSpot, Salesforce, and Zendesk. Trengo also has an API for building custom integrations, enabling automation and webhooks for real-time data. Additionally, Trengo AI Journeys can be integrated with other applications through workflow automation platforms like Make. For specific business needs, Trengo integrates with platforms like ReturnGO to manage customer support queries related to product returns.", "thought": null, "thought_signature": null, "video_metadata": null } ], "role": "model" }, "finish_message": null, "finish_reason": "STOP", "grounding_metadata": { "google_maps_widget_context_token": null, "grounding_chunks": [ { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "proprofsdesk.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFzbsoOzAX8t4_h4zIR7qASgXa7L_N-eDXDxZfgNpuWZTxK96cPK0LpjmI9o-gth96dGhFxYnAq02Es3YlKyvZRbFyn_-7eHaOclNVLy9-Vdjrr8Kle6aO-cVxk27pqvpgcc-fwBZpKRVfzAQwPMG5k4bPGJ2E=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "hubspot.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQH0dLOD-miB4H7MvwLRi5rCBt1OeyS_1CQWgHLpEmCbKbSuEx4778sMjUVXTYLFAjA8n9-DXOk-VlWtWZ-2o6WKi2rvVNVBTHBP6auwZaW2LTw5JNc7bdYQcSoF29Fs6Ko08aBsJ1evIrOh-QTScw==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "salesmate.io", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGafUdQK_wcbVkItKeUb7VQy1KPqA1pOp7inrn4uQTJnGh40RgiqrPy4o-P_tdM7vIJ6hWwFxOwbA1RVSxeXdRPULR64-xJEhn3rA7R2xHuzBRP5CKWpyBidI1aE3tUDaAptFEWtdbf2mjOEWqcofe_NcOpBQ==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "tidio.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFQwnpTqe-Lh4zUnP9g5FPhfP3Ypb8A4PxstzTrW1kSYl0JLI4J5qNdj_DjDN8aSXE0CAR_zA4plaLG2zOeSG6P_5oS1X9M0JzqLnruQhot4yDRAzf0gjbwABV0vkTJsX4gP-CyG6aNKh4=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "canarymail.io", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHslcR7ZPvgLdu-qTAksNrAQ-3gZdZVVujmpZA-JuR3lb9dlwE6fp1yzV46RVhrHk46iP_0HqI9Bw44xyyZtcfBtPJjFNzUep5NDNnE8Civ8w077hnxiCVs-N-ZvLXMCYMNiZfACoRXpIP-Re18" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "omni24.io", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEN2_9tnyTiWtk1nqMBeUqvDQrl64mEeVm1va48UryeuaLZJCZsS3tu3UkzOKAwrGRqr_--Hzl7oPGdc1EIiTGF9Yfkyful4lYPRUPFYSLYbUWFhzq7OqtEY7LrlrO6g9ezmjsgHPmaE2qaHfr2" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "glassix.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEyawdlg11aIXZoIoQm9dTMR2FgoYZINpTsA_iQ7e2XqbyJi74vWiejltfuhXu-bHOiNUeLjx2EKHKKoZp9boJZvSfRoRyenLpVkdw3d1ww1DZA2xEIS4oqPRzFHRGFhQmC0TYFqVllKEz0A-zgrSl0n9M=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "nekton.ai", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQF1N4DzBnJ0ZkXQ8UFnj512XfRsi7x1jl-QXjPiN5sBcAWExvacgf-XAn49Vz0Vt819hC7g51-Jq1jec0fVDJ5qRxcE0FmGXOuTFEnir6bxc2Q77hI9_8zeLI0qXpMw1PF39lQ=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "zapier.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHue-5yKmc6nMLH97X5Qx_niriuDkw7_g_aQjR9Kr8fCgAnZM0Zk6_6E_Fx21CrhrX65FjImkw_9Ag_CwiGUsy0swf1a7jHy0QzZCDDi-aMapWasc73tX6YYe9t2R3Ftz6j-RT3jZo=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "trengo.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGuyuKPdqYqgpvbNqV3EgNK4uJxfXPwEV17uf7knkyUTkFjjOUGv3gO-yTvOUT9Y4JVLw-TPSTn0swsc3HAFgjsT5AJEIpYKCJzAdlNfsiMtYc=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "make.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFHG7eLPMBxMD0s2spuqjIt_3RLK3Xfgx5GGLmfcpiP3naKwH1yROQsa9peW86o0vb8T8AdmkcXqh4lgpw97NFE1dV-wL1oZEAkqh_xZfaR9LD1QuUiXgwcRfQ0wWW_KX4iY_SYmY0=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "returngo.ai", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFisxU99Um0mgW0v7r0K9ZOS3bYPAQ_x3quuG__X-bA5T976EXd-all8ustDjgWTmU3Ei-qtOLdGUuOV2DWbjK5huPxqBiW4W9EtP82CgQWx6XFiwFUUApoBYoU2z-Js_yL2bzffeJDKtX07Dyflg==" } } ], "grounding_supports": [ { "confidence_scores": null, "grounding_chunk_indices": [ 0, 1 ], "segment": { "end_index": 463, "part_index": null, "start_index": 263, "text": "* **HubSpot Service Hub** offers a comprehensive shared inbox that seamlessly integrates with its CRM, providing a 360-degree view of customer interactions across email, live chat, and social media." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 1 ], "segment": { "end_index": 533, "part_index": null, "start_index": 464, "text": "This native integration allows for powerful automation and reporting." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 0 ], "segment": { "end_index": 857, "part_index": null, "start_index": 701, "text": "It allows users to integrate with popular business applications such as CRM, payment solutions, and bug-tracking software for a holistic support experience." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 2 ], "segment": { "end_index": 1096, "part_index": null, "start_index": 1002, "text": "It boasts over 50 integrations with various CRM, telephony systems, and task management tools." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 3 ], "segment": { "end_index": 1306, "part_index": null, "start_index": 1171, "text": "It integrates with popular channels like Slack, WhatsApp, Salesforce, and Aircall, and allows for automation through conditional rules." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 4 ], "segment": { "end_index": 1424, "part_index": null, "start_index": 1307, "text": "Hiver\u0027s strength lies in its Gmail-native interface and features like email tagging, analytics, and collision alerts." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 5 ], "segment": { "end_index": 1569, "part_index": null, "start_index": 1425, "text": "* **Mojo Helpdesk** integrates with popular applications such as Slack and Zapier, enabling customizable workflows and increased productivity." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 4 ], "segment": { "end_index": 1809, "part_index": null, "start_index": 1687, "text": "It combines email, SMS, and social media messages and offers an API and webhooks for advanced automation and integrations." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 5 ], "segment": { "end_index": 1951, "part_index": null, "start_index": 1810, "text": "* **Omni24** integrates email, social media, and chat into a single inbox, providing extensive collaboration tools and automation features." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 0 ], "segment": { "end_index": 2137, "part_index": null, "start_index": 1952, "text": "* **Salesmate** is a shared email management tool that integrates with CRMs and productivity tools, allowing for efficient communication and collaboration for sales and support teams." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 6 ], "segment": { "end_index": 2330, "part_index": null, "start_index": 2138, "text": "* **Glassix** is designed to consolidate all business communication into a single platform and integrates with other software like Slack to eliminate the need to switch between applications." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 5 ], "segment": { "end_index": 2473, "part_index": null, "start_index": 2331, "text": "* **Gmelius** helps teams collaborate efficiently by turning inboxes into a shared workspace, offering automation tools and email templates." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 5 ], "segment": { "end_index": 2642, "part_index": null, "start_index": 2474, "text": "* **Zendesk** is a widely used shared inbox tool that helps streamline workflows, improve collaboration, and offers features for creating automation rules and macros." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 7 ], "segment": { "end_index": 2895, "part_index": null, "start_index": 2769, "text": "It can be connected with thousands of other services using tools like Nekton, which allows for automation of day-to-day tasks." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 7, 8 ], "segment": { "end_index": 2987, "part_index": null, "start_index": 2896, "text": "Popular Trengo integrations include Google Sheets, Slack, HubSpot, Salesforce, and Zendesk." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 9 ], "segment": { "end_index": 3097, "part_index": null, "start_index": 2988, "text": "Trengo also has an API for building custom integrations, enabling automation and webhooks for real-time data." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 10 ], "segment": { "end_index": 3221, "part_index": null, "start_index": 3098, "text": "Additionally, Trengo AI Journeys can be integrated with other applications through workflow automation platforms like Make." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 11 ], "segment": { "end_index": 3360, "part_index": null, "start_index": 3222, "text": "For specific business needs, Trengo integrates with platforms like ReturnGO to manage customer support queries related to product returns." } } ], "retrieval_metadata": null, "retrieval_queries": null, "search_entry_point": { "rendered_content": "\u003cstyle\u003e\n.container {\n align-items: center;\n border-radius: 8px;\n display: flex;\n font-family: Google Sans, Roboto, sans-serif;\n font-size: 14px;\n line-height: 20px;\n padding: 8px 12px;\n}\n.chip {\n display: inline-block;\n border: solid 1px;\n border-radius: 16px;\n min-width: 14px;\n padding: 5px 16px;\n text-align: center;\n user-select: none;\n margin: 0 8px;\n -webkit-tap-highlight-color: transparent;\n}\n.carousel {\n overflow: auto;\n scrollbar-width: none;\n white-space: nowrap;\n margin-right: -12px;\n}\n.headline {\n display: flex;\n margin-right: 4px;\n}\n.gradient-container {\n position: relative;\n}\n.gradient {\n position: absolute;\n transform: translate(3px, -9px);\n height: 36px;\n width: 9px;\n}\n@media (prefers-color-scheme: light) {\n .container {\n background-color: #fafafa;\n box-shadow: 0 0 0 1px #0000000f;\n }\n .headline-label {\n color: #1f1f1f;\n }\n .chip {\n background-color: #ffffff;\n border-color: #d2d2d2;\n color: #5e5e5e;\n text-decoration: none;\n }\n .chip:hover {\n background-color: #f2f2f2;\n }\n .chip:focus {\n background-color: #f2f2f2;\n }\n .chip:active {\n background-color: #d8d8d8;\n border-color: #b6b6b6;\n }\n .logo-dark {\n display: none;\n }\n .gradient {\n background: linear-gradient(90deg, #fafafa 15%, #fafafa00 100%);\n }\n}\n@media (prefers-color-scheme: dark) {\n .container {\n background-color: #1f1f1f;\n box-shadow: 0 0 0 1px #ffffff26;\n }\n .headline-label {\n color: #fff;\n }\n .chip {\n background-color: #2c2c2c;\n border-color: #3c4043;\n color: #fff;\n text-decoration: none;\n }\n .chip:hover {\n background-color: #353536;\n }\n .chip:focus {\n background-color: #353536;\n }\n .chip:active {\n background-color: #464849;\n border-color: #53575b;\n }\n .logo-light {\n display: none;\n }\n .gradient {\n background: linear-gradient(90deg, #1f1f1f 15%, #1f1f1f00 100%);\n }\n}\n\u003c/style\u003e\n\u003cdiv class=\"container\"\u003e\n \u003cdiv class=\"headline\"\u003e\n \u003csvg class=\"logo-light\" width=\"18\" height=\"18\" viewBox=\"9 9 35 35\" fill=\"none\" xmlns=\"http://www.w3.org/2000/svg\"\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42.8622 27.0064C42.8622 25.7839 42.7525 24.6084 42.5487 23.4799H26.3109V30.1568H35.5897C35.1821 32.3041 33.9596 34.1222 32.1258 35.3448V39.6864H37.7213C40.9814 36.677 42.8622 32.2571 42.8622 27.0064V27.0064Z\" fill=\"#4285F4\"/\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M26.3109 43.8555C30.9659 43.8555 34.8687 42.3195 37.7213 39.6863L32.1258 35.3447C30.5898 36.3792 28.6306 37.0061 26.3109 37.0061C21.8282 37.0061 18.0195 33.9811 16.6559 29.906H10.9194V34.3573C13.7563 39.9841 19.5712 43.8555 26.3109 43.8555V43.8555Z\" fill=\"#34A853\"/\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.6559 29.8904C16.3111 28.8559 16.1074 27.7588 16.1074 26.6146C16.1074 25.4704 16.3111 24.3733 16.6559 23.3388V18.8875H10.9194C9.74388 21.2072 9.06992 23.8247 9.06992 26.6146C9.06992 29.4045 9.74388 32.022 10.9194 34.3417L15.3864 30.8621L16.6559 29.8904V29.8904Z\" fill=\"#FBBC05\"/\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M26.3109 16.2386C28.85 16.2386 31.107 17.1164 32.9095 18.8091L37.8466 13.8719C34.853 11.082 30.9659 9.3736 26.3109 9.3736C19.5712 9.3736 13.7563 13.245 10.9194 18.8875L16.6559 23.3388C18.0195 19.2636 21.8282 16.2386 26.3109 16.2386V16.2386Z\" fill=\"#EA4335\"/\u003e\n \u003c/svg\u003e\n \u003csvg class=\"logo-dark\" width=\"18\" height=\"18\" viewBox=\"0 0 48 48\" xmlns=\"http://www.w3.org/2000/svg\"\u003e\n \u003ccircle cx=\"24\" cy=\"23\" fill=\"#FFF\" r=\"22\"/\u003e\n \u003cpath d=\"M33.76 34.26c2.75-2.56 4.49-6.37 4.49-11.26 0-.89-.08-1.84-.29-3H24.01v5.99h8.03c-.4 2.02-1.5 3.56-3.07 4.56v.75l3.91 2.97h.88z\" fill=\"#4285F4\"/\u003e\n \u003cpath d=\"M15.58 25.77A8.845 8.845 0 0 0 24 31.86c1.92 0 3.62-.46 4.97-1.31l4.79 3.71C31.14 36.7 27.65 38 24 38c-5.93 0-11.01-3.4-13.45-8.36l.17-1.01 4.06-2.85h.8z\" fill=\"#34A853\"/\u003e\n \u003cpath d=\"M15.59 20.21a8.864 8.864 0 0 0 0 5.58l-5.03 3.86c-.98-2-1.53-4.25-1.53-6.64 0-2.39.55-4.64 1.53-6.64l1-.22 3.81 2.98.22 1.08z\" fill=\"#FBBC05\"/\u003e\n \u003cpath d=\"M24 14.14c2.11 0 4.02.75 5.52 1.98l4.36-4.36C31.22 9.43 27.81 8 24 8c-5.93 0-11.01 3.4-13.45 8.36l5.03 3.85A8.86 8.86 0 0 1 24 14.14z\" fill=\"#EA4335\"/\u003e\n \u003c/svg\u003e\n \u003cdiv class=\"gradient-container\"\u003e\u003cdiv class=\"gradient\"\u003e\u003c/div\u003e\u003c/div\u003e\n \u003c/div\u003e\n \u003cdiv class=\"carousel\"\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEHB7hug9KrecKrvO3-fMvbtf8-XBV035mfA__xmCUfwq1oR08Kk17QEZVbAnmA2efbsQxjMQ4CNZVl3mvvx2TBRzKcyuK77n1D0pSmmmFrcfdRpzDjBd0KNW1BJE3dKDhMhnlZ44o9V01f2W__OJIiJIEVn-s2h3PV65ZvIajUldTmPIOefNRUGMt_b1ffhJ_W4-OnCHqMdg99pSMeSBuexF1pVLzmSv9kV_oFPisHMcTL2H0=\"\u003eshared inbox software with extensive integrations\u003c/a\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEjSK6HPTPOKztg9LG__exI35kz2QSbl4exCCQhn2ahu5Blhv4GOw6TvuU9C6Oc75AQ7dk43ssuImLOGa__3aaD3CrKb7CB7IFg1oDKKHxi3knionMGzvCRrC_CxsqCC2eoHKylHaepc1HcSIfv_0TZrSE2dFCHYhVxQ-LosRBi-BQdclLbcNuv8ca9PiNWFWZ6YIDc81mGloq6EsaZ4qIbgxmU8QH-lSFRp6UAJPkVN1S0zQ==\"\u003eshared inbox tools best integration capabilities\u003c/a\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFVOiP2fHiU0PFjGOFOZ5dwcXRC5brbU07kj0XUsDtmqOMqK8nWezAIlQmhE5KjcUdSTzB-8C8etUN3yS--IoBRwWV96bcOlh1dgHAJzckvIc55N4z_b6fW4CNtTabuDzD9xx0INQqspwSm2SLP80vtY42xl13sAK9v8qk1hFjfGPhRsIQjC5DS5173kp5wdn5xvYNHkl8=\"\u003eTrengo integrations\u003c/a\u003e\n \u003c/div\u003e\n\u003c/div\u003e\n", "sdk_blob": null }, "source_flagging_uris": null, "web_search_queries": [ "shared inbox tools best integration capabilities", "Trengo integrations", "shared inbox software with extensive integrations" ] }, "index": 0, "logprobs_result": null, "safety_ratings": null, "token_count": null, "url_context_metadata": null } ], "create_time": null, "model_version": "gemini-2.5-flash", "parsed": null, "prompt_feedback": null, "response_id": "hKaMaYzrKr3WvdIP66Dy-Qs", "sdk_http_response": { "body": null, "headers": { "alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000", "content-encoding": "gzip", "content-type": "application/json; charset=UTF-8", "date": "Wed, 11 Feb 2026 15:55:48 GMT", "server": "scaffolding on HTTPServer2", "server-timing": "gfet4t7; dur=6871", "transfer-encoding": "chunked", "vary": "Origin, X-Origin, Referer", "x-content-type-options": "nosniff", "x-frame-options": "SAMEORIGIN", "x-xss-protection": "0" } }, "usage_metadata": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 663, "candidates_tokens_details": null, "prompt_token_count": 71, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 71 } ], "thoughts_token_count": 179, "tool_use_prompt_token_count": 189, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 189 } ], "total_token_count": 1102, "traffic_type": null } }, "request_payload": { "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Which shared inbox tools provide the best integration capabilities?", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }, "retry_policy": { "base_backoff_s": 0.6, "max_retries": 3, "timeout_s": 60 }, "usage": { "cost_usd": 0.0016787999999999998, "input_tokens": 71, "model": "gemini-2.5-flash", "output_tokens": 663, "pricing_source": "local_price_table_v1", "provider": "gemini", "total_tokens": 1102 }, "usage_raw": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 663, "candidates_tokens_details": null, "prompt_token_count": 71, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 71 } ], "thoughts_token_count": 179, "tool_use_prompt_token_count": 189, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 189 } ], "total_token_count": 1102, "traffic_type": null } }

{ "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Which shared inbox tools provide the best integration capabilities?", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }

null