Evaluate shared inbox options that improve customer support efficiency.

Here are some effective shared inbox options that can enhance customer support efficiency: 1. **Zendesk**: Offers a shared inbox feature that integrates with ticketing systems, allowing teams to manage customer inquiries collaboratively. 2. **Front**: Combines email, chat, and social media into one shared inbox, enabling team collaboration and real-time communication. 3. **Help Scout**: Provides a shared inbox with a focus on customer relationships, featuring collaboration tools and reporting capabilities. 4. **Gmail with Google Groups**: A cost-effective option for small teams, allowing multiple users to manage a single inbox while using labels and filters for organization. 5. **Hiver**: Integrates with Gmail, allowing teams to manage shared inboxes with features like notes, tags, and assignment capabilities. 6. **Missive**: Combines email and chat, allowing teams to collaborate on customer support inquiries in real-time. Consider your team's size, budget, and specific needs when choosing the best option.

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