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openai · TrengoTest1 · question_index=7

Question

Discover tools that improve response times for customer support teams.

Answer

To improve response times for customer support teams, consider the following tools: 1. **Trengo**: This platform centralizes communication across various channels (email, chat, social media) and offers automation features like chatbots to handle common inquiries quickly. 2. **Zendesk**: Known for its ticketing system, it helps prioritize and manage customer requests efficiently. 3. **Freshdesk**: Offers automation tools and a knowledge base to speed up response times. 4. **Intercom**: Provides live chat and automated messaging to engage customers instantly. 5. **Help Scout**: Focuses on email support with collaboration tools to streamline responses. These tools can help enhance efficiency and reduce response times in customer support.

Citations

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Raw meta json

{ "attempts": 1, "backoff_ms_total": 0, "latency_ms": 3769, "model": "gpt-4o-mini", "request_payload": { "api_style": "responses", "input": { "input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Discover tools that improve response times for customer support teams.", "model": "gpt-4o-mini", "temperature": 0, "top_p": 1 }, "model": "gpt-4o-mini", "provider": "openai" }, "response_id": "resp_012b65e05d9d082900698ca65b7c248196a1b7f7922698119e", "retry_policy": { "base_backoff_s": 0.6, "max_retries": 3, "timeout_s": 60 }, "sdk": "new", "usage": { "cost_usd": 9.81e-05, "input_tokens": 74, "model": "gpt-4o-mini", "output_tokens": 145, "pricing_source": "local_price_table_v1", "provider": "openai", "total_tokens": 219 }, "usage_raw": { "input_tokens": 74, "input_tokens_details": { "cached_tokens": 0 }, "output_tokens": 145, "output_tokens_details": { "reasoning_tokens": 0 }, "total_tokens": 219 } }

What was sent to the model?

{ "api_style": "responses", "input": { "input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Discover tools that improve response times for customer support teams.", "model": "gpt-4o-mini", "temperature": 0, "top_p": 1 }, "model": "gpt-4o-mini", "provider": "openai" }

Error json

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