Are there cost-effective shared inbox tools available?

While Trengo offers a unified inbox for various communication channels, its pricing plans start from €299 per month when billed annually for 10 users (Boost plan) or $110/month (billed annually) for 5 users (Essentials plan), which may not be considered cost-effective for all businesses. There are several cost-effective shared inbox tools available, some even offering free plans or lower starting prices: * **Hiver** provides a free plan that includes unlimited users, unlimited replies, and one shared inbox, making it suitable for small businesses with limited budgets. Paid plans for Hiver start at $19/month. * **Help Scout** offers a free plan and paid plans starting at $25/user per month, ideal for customer support teams seeking an affordable shared inbox with AI, collaboration, and organization features. * **Drag** integrates with Gmail, transforming it into a collaborative inbox and CRM, with plans starting at $12/user per month. A free trial is also available. * **Emailgistics** is an Outlook extension that starts at $11/user per month. * **Gmelius** is another Gmail extension that offers a collaborative inbox experience, with plans starting at $25/user per month. A 7-day free trial is available. * **HubSpot Service Hub** includes a free shared inbox tool (with HubSpot branding) and paid plans starting at $50/month without branding. It integrates deeply with HubSpot's CRM, providing full customer context for personalized interactions. * **Google Collaborative Inbox** is a free feature within Google Groups for Business, offering basic shared inbox functionalities like assigning conversations and marking them as resolved. * **Helpmonks** is another budget-friendly option, with its basic plan having no user limit. * **ProProfs Help Desk** is an affordable and easy-to-use shared inbox with built-in ticketing, suitable for small to mid-sized teams.

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