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gemini · TrengoTest1 · question_index=13

Question

Can you provide the cost details for shared inbox solutions that improve customer support?

Answer

Trengo offers several pricing plans for its shared inbox solutions, which are designed to improve customer support, with costs varying based on the plan and billing cycle. A free trial is available for users to explore the platform. The main pricing editions generally include: * **Boost (or similar entry-level plan):** This plan typically starts around €299 per month when billed annually for 10 users. Other sources suggest an "Essentials" plan at approximately $110 per month (billed annually) for 5 users with 1200 conversations per year, or €349 month-to-month. Features often include shared inbox, ticketing, basic analytics, and up to 10 automation rules. * **Pro (or similar mid-tier plan):** The Pro plan is priced around €499 per month when billed annually for 20 users. Monthly billing for this plan can be around €599. Other reported prices for the Pro plan are around $276 per month (billed annually) for 1,000 conversations per month, or €59 per user per month (billed annually). This plan typically includes all Boost features, advanced automation, team performance reports, and multi-channel chatbots. * **Enterprise/Custom Plans:** For larger organizations with specific needs, Trengo offers custom-priced Enterprise plans. Some sources refer to a "Grow" plan at €15 per month and a "Scale" plan at €35 per month (billed annually), with an "Enterprise" plan at €60 per month (billed annually). It's important to note that prices are generally lower when billed annually compared to month-to-month billing. Plans typically come with a set number of users and conversations, and additional users or conversations can often be added. Certain advanced features or add-ons, such as Flowbots, Broadcasts, and Voice calling, may incur additional charges. Final cost negotiations must be conducted directly with Trengo.

Citations

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Raw meta json

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What was sent to the model?

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Error json

null