Which email management solutions are best for customer support teams?

For customer support teams, some of the best email management solutions include: 1. **Trengo**: Offers a unified inbox for managing emails, chats, and social messages, making it easy for teams to collaborate and respond efficiently. 2. **Zendesk**: Known for its robust ticketing system, it helps manage customer inquiries and provides analytics for performance tracking. 3. **Freshdesk**: Features a user-friendly interface and automation tools to streamline email responses and improve team productivity. 4. **Help Scout**: Focuses on a shared inbox experience, allowing teams to manage customer emails collaboratively while maintaining a personal touch. 5. **Gorgias**: Specifically designed for e-commerce, it integrates with platforms like Shopify to manage customer support emails effectively. Each of these solutions has unique features, so consider your team's specific needs when choosing one.

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