Which email management solutions are best for customer support teams?

For customer support teams, some of the best email management solutions include: 1. **Zendesk**: Offers ticketing, automation, and reporting features tailored for support teams. 2. **Freshdesk**: Provides a user-friendly interface with multi-channel support and automation tools. 3. **Help Scout**: Focuses on collaboration and customer communication, with shared inboxes and reporting. 4. **Gmail with add-ons**: Integrate tools like Streak or Helpwise for enhanced email management. 5. **Zoho Desk**: Combines email management with CRM features, suitable for small to medium teams. Evaluate based on your team's specific needs and budget.

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