What is the cost range for effective shared inbox platforms?

The cost for effective shared inbox platforms varies significantly based on features, the number of users, and the level of support or integrations required. While some platforms offer free plans with limited functionalities, paid solutions generally range from approximately $5 to $250 per user per month, or higher for comprehensive enterprise-level packages. Here's a breakdown of typical cost ranges: * **Free Plans:** Several platforms, such as Hiver, HubSpot, Helpwise, Drag, and Missive, offer free tiers, often with limitations on the number of users, shared inboxes, or advanced features. * **Per-User Per-Month Pricing:** This is a common model, with prices typically starting from around $5 to $30 per user per month. * More basic plans can be found for as low as $5/user/month (e.g., Zoho TeamInbox). * Many popular platforms fall within the $10-$29/user/month range, including Canary Shared Inbox ($10/user/month), Emailgistics ($11/user/month), Desk365 ($12/agent/month), Hiver (starting at $14/month), Missive (starting at $14/user/month), Kayako (starting at $15/user/month), Helpwise (starting at $15/month), Gmelius (starting at $19/user/month), Help Scout (starting at $25/user/month), and Omni24 (starting at $29/user/month). * Higher-tier plans offering more advanced features can reach $36-$49 per user per month (e.g., Missive, Gmelius, eDesk, HappyFox, Hiver). * **Per-Account or Tiered Pricing:** Some providers offer plans based on a fixed monthly fee for a certain number of users or features. For example, HelpMonk starts at $32/month for up to 3 users. HubSpot's paid plans can start at $50/month without branding, with more extensive solutions costing $1000+ per month. Front offers plans starting at $38/month on a yearly contract, with per-user pricing ranging from $59 to $229 per month for higher tiers. Mailbox.org provides packages like Silver at €25/month for up to 50 mailboxes, Gold at €75/month for up to 250 mailboxes, and Platinum at €250/month for unlimited mailboxes. * **Enterprise Solutions:** Many providers also offer custom pricing for larger organizations with specific enterprise-level requirements. The "effective" cost ultimately depends on the specific needs of a team, including the number of users, required integrations, automation capabilities, and desired customer support features.

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While some platforms offer free plans with limited functionalities, paid solutions generally range from approximately $5 to $250 per user per month, or higher for comprehensive enterprise-level packages.\n\nHere\u0027s a breakdown of typical cost ranges:\n* **Free Plans:** Several platforms, such as Hiver, HubSpot, Helpwise, Drag, and Missive, offer free tiers, often with limitations on the number of users, shared inboxes, or advanced features.\n* **Per-User Per-Month Pricing:** This is a common model, with prices typically starting from around $5 to $30 per user per month.\n * More basic plans can be found for as low as $5/user/month (e.g., Zoho TeamInbox).\n * Many popular platforms fall within the $10-$29/user/month range, including Canary Shared Inbox ($10/user/month), Emailgistics ($11/user/month), Desk365 ($12/agent/month), Hiver (starting at $14/month), Missive (starting at $14/user/month), Kayako (starting at $15/user/month), Helpwise (starting at $15/month), Gmelius (starting at $19/user/month), Help Scout (starting at $25/user/month), and Omni24 (starting at $29/user/month).\n * Higher-tier plans offering more advanced features can reach $36-$49 per user per month (e.g., Missive, Gmelius, eDesk, HappyFox, Hiver).\n* **Per-Account or Tiered Pricing:** Some providers offer plans based on a fixed monthly fee for a certain number of users or features. For example, HelpMonk starts at $32/month for up to 3 users. HubSpot\u0027s paid plans can start at $50/month without branding, with more extensive solutions costing $1000+ per month. Front offers plans starting at $38/month on a yearly contract, with per-user pricing ranging from $59 to $229 per month for higher tiers. 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