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openai · TrengoTest1 · question_index=14

Question

Discover shared inbox solutions that improve email management for customer support teams.

Answer

Trengo offers a shared inbox solution designed to enhance email management for customer support teams. Their platform consolidates emails, chats, and social messages into one inbox, allowing for better collaboration and response efficiency. Key features include: - **Team Collaboration**: Assign conversations to team members and add internal notes. - **Automated Responses**: Set up auto-replies to common inquiries. - **Integration**: Connect with various tools like CRM systems and social media. For more details, you can visit their website at [trengo.com](https://trengo.com).

Citations

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Raw meta json

{ "attempts": 1, "backoff_ms_total": 0, "latency_ms": 3385, "model": "gpt-4o-mini", "request_payload": { "api_style": "responses", "input": { "input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Discover shared inbox solutions that improve email management for customer support teams.", "model": "gpt-4o-mini", "temperature": 0, "top_p": 1 }, "model": "gpt-4o-mini", "provider": "openai" }, "response_id": "resp_095ac1013f84925700698ca65ff9e4819090c1010639b8e7cf", "retry_policy": { "base_backoff_s": 0.6, "max_retries": 3, "timeout_s": 60 }, "sdk": "new", "usage": { "cost_usd": 7.98e-05, "input_tokens": 76, "model": "gpt-4o-mini", "output_tokens": 114, "pricing_source": "local_price_table_v1", "provider": "openai", "total_tokens": 190 }, "usage_raw": { "input_tokens": 76, "input_tokens_details": { "cached_tokens": 0 }, "output_tokens": 114, "output_tokens_details": { "reasoning_tokens": 0 }, "total_tokens": 190 } }

What was sent to the model?

{ "api_style": "responses", "input": { "input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Discover shared inbox solutions that improve email management for customer support teams.", "model": "gpt-4o-mini", "temperature": 0, "top_p": 1 }, "model": "gpt-4o-mini", "provider": "openai" }

Error json

null