Which email management tools are best for team collaboration and support?

For effective team collaboration and support, several email management tools offer robust features to streamline communication, manage shared inboxes, and facilitate internal teamwork. These tools often transform a standard email inbox into a collaborative workspace, preventing missed messages and duplicated efforts. Some of the best email management tools for team collaboration and support include: * **Front** is designed to centralize all customer communication channels, including email, social media, chat, SMS, and WhatsApp, into a single shared inbox. It offers AI automation for routine tasks, in-thread commenting, and collaborative drafting to enable faster and more accurate responses. Front also allows for assigning emails to teammates and offers integrations with CRMs and project management software. * **Hiver** converts Gmail into a full-fledged help desk, making it ideal for teams already using Google Workspace. It allows for shared inboxes, email delegation, real-time tracking, smart automation, and internal notes within email threads. Hiver also provides collision detection to prevent duplicate work and offers analytics on team performance. * **Missive** integrates email, social channels, SMS, and WhatsApp into a single shared inbox, offering extensive customization. It includes features like internal team chat, task management, and collaborative drafting. * **Zendesk** is a comprehensive help desk solution that treats emails as tickets, focusing on traditional support workflows. It offers a mature ecosystem with integrations into existing tech stacks and a native mobile app for agents to respond on the go. Zendesk also provides robust features for organizing teams, routing tickets, and automating communication. * **Zoho Mail** provides shared inbox management, task handling, and seamless integration with other Zoho applications like Zoho CRM. Its "Streams" feature enables discussions directly within email, similar to a social media feed. Zoho Desk, their customer service software, further enhances email support by converting incoming emails into tickets, offering AI-enabled assistance, and providing omnichannel ticketing. * **Help Scout** is a powerful help desk designed for customer support teams, offering an affordable shared inbox with AI, collaboration, and organizational features. It centralizes requests from email, live chat, and social media. * **Microsoft Outlook with Teams Integration** is suitable for organizations already using Microsoft 365, combining email and real-time teamwork into a central workspace. It allows for turning emails into actionable tasks and integrates with Microsoft Planner. * **Gmelius** enhances Gmail by adding project management capabilities, allowing teams to turn emails into task cards on a Kanban board, share templates, and automate follow-ups. * **OneDesk** combines help desk and project management, automatically converting customer emails into tickets, facilitating team collaboration with internal notes, and keeping customers informed of progress. * **HappyFox** is a help desk tool that streamlines incoming customer communications, converting messages into assignable tickets, and offers voice integration and social media message conversion to tickets. * **Deskpro** is an all-in-one ticketing solution that streamlines support by converting emails into trackable tickets, providing automation tools, and enabling seamless team communication and collaboration. These tools generally aim to improve response times, enhance accountability, and foster a more organized and collaborative environment for handling team and customer emails.

{ "attempts": 1, "backoff_ms_total": 0, "grounding_enabled": true, "latency_ms": 9493, "model": "gemini-2.5-flash", "raw_response": { "automatic_function_calling_history": [], "candidates": [ { "avg_logprobs": null, "citation_metadata": null, "content": { "parts": [ { "code_execution_result": null, "executable_code": null, "file_data": null, "function_call": null, "function_response": null, "inline_data": null, "media_resolution": null, "text": "For effective team collaboration and support, several email management tools offer robust features to streamline communication, manage shared inboxes, and facilitate internal teamwork. These tools often transform a standard email inbox into a collaborative workspace, preventing missed messages and duplicated efforts.\n\nSome of the best email management tools for team collaboration and support include:\n\n* **Front** is designed to centralize all customer communication channels, including email, social media, chat, SMS, and WhatsApp, into a single shared inbox. It offers AI automation for routine tasks, in-thread commenting, and collaborative drafting to enable faster and more accurate responses. Front also allows for assigning emails to teammates and offers integrations with CRMs and project management software.\n* **Hiver** converts Gmail into a full-fledged help desk, making it ideal for teams already using Google Workspace. It allows for shared inboxes, email delegation, real-time tracking, smart automation, and internal notes within email threads. Hiver also provides collision detection to prevent duplicate work and offers analytics on team performance.\n* **Missive** integrates email, social channels, SMS, and WhatsApp into a single shared inbox, offering extensive customization. It includes features like internal team chat, task management, and collaborative drafting.\n* **Zendesk** is a comprehensive help desk solution that treats emails as tickets, focusing on traditional support workflows. It offers a mature ecosystem with integrations into existing tech stacks and a native mobile app for agents to respond on the go. Zendesk also provides robust features for organizing teams, routing tickets, and automating communication.\n* **Zoho Mail** provides shared inbox management, task handling, and seamless integration with other Zoho applications like Zoho CRM. Its \"Streams\" feature enables discussions directly within email, similar to a social media feed. Zoho Desk, their customer service software, further enhances email support by converting incoming emails into tickets, offering AI-enabled assistance, and providing omnichannel ticketing.\n* **Help Scout** is a powerful help desk designed for customer support teams, offering an affordable shared inbox with AI, collaboration, and organizational features. It centralizes requests from email, live chat, and social media.\n* **Microsoft Outlook with Teams Integration** is suitable for organizations already using Microsoft 365, combining email and real-time teamwork into a central workspace. It allows for turning emails into actionable tasks and integrates with Microsoft Planner.\n* **Gmelius** enhances Gmail by adding project management capabilities, allowing teams to turn emails into task cards on a Kanban board, share templates, and automate follow-ups.\n* **OneDesk** combines help desk and project management, automatically converting customer emails into tickets, facilitating team collaboration with internal notes, and keeping customers informed of progress.\n* **HappyFox** is a help desk tool that streamlines incoming customer communications, converting messages into assignable tickets, and offers voice integration and social media message conversion to tickets.\n* **Deskpro** is an all-in-one ticketing solution that streamlines support by converting emails into trackable tickets, providing automation tools, and enabling seamless team communication and collaboration.\n\nThese tools generally aim to improve response times, enhance accountability, and foster a more organized and collaborative environment for handling team and customer emails.", "thought": null, "thought_signature": null, "video_metadata": null } ], "role": "model" }, "finish_message": null, "finish_reason": "STOP", "grounding_metadata": { "google_maps_widget_context_token": null, "grounding_chunks": [ { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "front.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGwJBZ-dRMV3JtY_85G53WgKtdtoTT1AlqHSOZ8D4LZm2sNdvA4oBS13HpG6GN0I0dWScm3-pALoVIC8QQvr1Oqa61b5JwWgJe4T5KNCLjipcvh8cLewVsiM5YPpfrGuEKjYh_eJVbju3b8S4AAaVdfPlPUlA7bpsLDAQuxvg==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "emailservicebusiness.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQG5oPnRpVB00iYwTzNC5dhrrjqHq1GtdHZQEOyIecvZFPX6tz8LmFaXKOZZtV-zBorfplyw1bhiQn77Vq1p3fG29Jf5cUfArv1ABiRdm2ZOn0CDB4p9yIRAl0zCFmDsQ5Yhn3gGRMQ3I8ml3egyYnOIGu75Vp3AyoABm0P3PSLhsVNDrltqvNUuDjXPM8jXz8m0bT1C" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "suitefiles.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEaea7ASQqX5nzzu-yfF2ge4OUvQoKNBcyt2zpz_P6PvIMlmxb_cBj0i233CKJxpHxap0Zj5RxE3QtIaGxRtkyTmkIWfFEXIhZaxA9i12PeR14g3XRFg0FyczCjW55wgJcGKlE3Lx4OnhxCMCOasdqqD_H0Dg==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "streak.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGid4Ei4_4uqdAy4cTy9h-2gx56iapfrRD6h0S8QJNKJ0pZsOe-QewrW2L67NNxp55MRyBVRtK9gZWqxtrHyGrRjaNXWe6XuofW6LUguCFV6FULzw9csmQ13W7lOQBFcIulWjlb6A81_XE=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "proprofsdesk.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGkQC3BloAAAhX8xRHMU4wO6mwRjtV5tiVGgdGPnmmxnzQxL8HpkVwGqDnG9fwWR0VWcDxXGs1lVYuaLsRG_Qu6xhdJ_2XD-hi8CQ1hGMlXNIffd-u9EJIx9VyzlUkQ9BaRpJP1_44n80TFFypXBtmajOnOy97ADXIutl2l" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "youtube.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGZtQU0ctjj4v62S8anJb77p2n8XTI9s1PnYgoqR8btkoeZ44K8Q3KL-z_CVgcpTy8lKw7XuGwwCLTb2VjNmYiYtbkHlTb2tl2MqD790tHyZjOfQyI68XLKjB118_R3s_W7NHCzb_I=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "thedigitalprojectmanager.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHBM2bMBq-kkUgCInWfFXBKhdcdA_pwzjhH1FSpysQCxleeWQ9tTFnYr79PQHnSeSVi2cX_dinBkgxdGxB7wehdWOAPB1J4sposiizisuPHaQpSSeD5INqcOLQQ-miuGnQWzrZVFiYcHkyKBsmFvtN_GBBwSF6t40sJWvyLOC9jpxW_4w==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "youtube.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHtHyBW0vbHyOxdCPEbIVO4aOPZFJQqDv8r8N8-WjA0wTEuj2jZztcQhWaJRXCFbmfNAu7vEBdLawoLrf7gy3e6FRRzkkZgWMQpDaW-dlL5sb2AjTVDTyu64j792Hjs4vJ1v5B1JxQ=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "youtube.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQH8etizYiO9yVpb6XcVHMDMciIMJ3gNmhQSjAy69QjASkppg8hXRxgOzIYq8GlFz7DOvvbpHTIxyUfsiSGxxaNWbjWEHNbQhbdAoXaI7nSKc2njH5VKZWIRYUcek2OI5fdAcPM18U0=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "youtube.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQF6_KgWaTz0Ui2idPm0EMEhK7NiDe0nmoHsDJxMjqUpLYoZyBuYTiNET3O6Jq4zIOwKp3PjK5hV-SBjE2QAOfIFaNvS7hrltFGxr5c0EC1QXYwltIX_f4WbFZgXE-gWdetGgywkmg8=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "thecxlead.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQE_erXhdOoqJtoe153x6Byurvf6Fi0Q1w_tKnBJ71dvbMw6LEDnIlgnMUZtisqCXVi7FUXPzKXDFULXK0HDng7kZg32DrM53T_8mEYx-6TZ4Z9Yj77nAqkRlx1Jngsa_dRQffaQKeUipCKXifrhChv5PmNzXeI=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "comm100.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQF28vhkrUIP8jKpkG1fZKspE6LW7SQvw62OQ54YyiFy8RoBUW9wVv59lKX6RnSmqeTd_pWAyK1dOoWANt5k5CEsQhRBBoNt5fyxy77BUq-gKMq-L996ytT64h0N3m_n1p6Clxda8SI9CPkFTCCUt9FAabwsgkLMEg1j0g==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "zoho.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQE8MEKyIrRAQScdgbRjsFzXJOX8J1RPaUBh9eDein3aL8Kjc4gRF0ZUTCulJpQEWOMjaGox6q1MuaWVVIHp18le6shXmb3u6QejDrwnM52fhQwCNC4D" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "larksuite.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEpYjdMFX8eMAHuaSre5Hnvk_zYZQnTJwyZuFSE9n16S2EoiK3dPOYlFvpLFI7goMMtnHCC0TPHeMaitlql2S1cDz41F3vIs01wyPzYegA0_FH2BGTY9a6asX8cf8f0QOBVPciu95cwYcfNpRk=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "helpscout.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFyX9bYtUuKcV8vsd5jRvWQeBhU2YyfvQuoev4GeciAFYsgFQxFWzfrKRUiFDFSPTYV0hzIDqePlLK5QenGig8h26O9xux8wHnrE82HMpTrOSpJ2tMsqEEI2ykt5JgN3FAMHcXc3-dM" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "onedesk.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEd9eA4yL-R0DTAwQyDFU-7qf86yrclzZl0rdYXQ6Ovqx71NnzuFQadClr0M28jHoHmD23C1hXjoNzw_KxRRV4-G5MjhQbPQGF-W8Tjj3V6pDeeG90pn2zKUtT8bpDRRbN8aQnk_ERdynPIiweclVmX2RJRyCNtvPLAc4bz_LDyQn2d_jQ=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "emailanalytics.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEIXSGJjK-LcCcPowZ14KKT-PATw65-fYqDIPssSuhBnToRL6rRDtZQ0QBbU-zTMQJO9VzSDiIJa0bHltOJRLxbFJyQ9OLvIqvsPa171sTJg4j4xQkUgk0avYnp2TecnZQwuiHgQEJcn1tMuQ==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "deskpro.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQH2do-HxHCwRVdRQbeqyxfj1CLm1Y_Zt7ypzH5tvRkqaPvR5xVAg_PaVzhZVZIRlXYVImt09SdK95BVoLtsGxaG5wKoQk4w7MJisvGQychwQ5f_ci5DBMF5ZROlRbPyV5k=" } } ], "grounding_supports": [ { "confidence_scores": null, "grounding_chunk_indices": [ 0, 1, 2, 3 ], "segment": { "end_index": 703, "part_index": null, "start_index": 566, "text": "It offers AI automation for routine tasks, in-thread commenting, and collaborative drafting to enable faster and more accurate responses." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 2 ], "segment": { "end_index": 822, "part_index": null, "start_index": 704, "text": "Front also allows for assigning emails to teammates and offers integrations with CRMs and project management software." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 1, 2, 4 ], "segment": { "end_index": 940, "part_index": null, "start_index": 823, "text": "* **Hiver** converts Gmail into a full-fledged help desk, making it ideal for teams already using Google Workspace." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 2, 4, 3, 5 ], "segment": { "end_index": 1067, "part_index": null, "start_index": 941, "text": "It allows for shared inboxes, email delegation, real-time tracking, smart automation, and internal notes within email threads." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 1, 2, 3, 5 ], "segment": { "end_index": 1175, "part_index": null, "start_index": 1068, "text": "Hiver also provides collision detection to prevent duplicate work and offers analytics on team performance." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 0, 1, 6 ], "segment": { "end_index": 1306, "part_index": null, "start_index": 1176, "text": "* **Missive** integrates email, social channels, SMS, and WhatsApp into a single shared inbox, offering extensive customization." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 0, 1, 6 ], "segment": { "end_index": 1397, "part_index": null, "start_index": 1307, "text": "It includes features like internal team chat, task management, and collaborative drafting." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 0 ], "segment": { "end_index": 1525, "part_index": null, "start_index": 1398, "text": "* **Zendesk** is a comprehensive help desk solution that treats emails as tickets, focusing on traditional support workflows." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 0 ], "segment": { "end_index": 1655, "part_index": null, "start_index": 1526, "text": "It offers a mature ecosystem with integrations into existing tech stacks and a native mobile app for agents to respond on the go." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 7, 8, 9 ], "segment": { "end_index": 1762, "part_index": null, "start_index": 1656, "text": "Zendesk also provides robust features for organizing teams, routing tickets, and automating communication." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 1, 4 ], "segment": { "end_index": 1898, "part_index": null, "start_index": 1763, "text": "* **Zoho Mail** provides shared inbox management, task handling, and seamless integration with other Zoho applications like Zoho CRM." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 1 ], "segment": { "end_index": 1995, "part_index": null, "start_index": 1899, "text": "Its \"Streams\" feature enables discussions directly within email, similar to a social media feed." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 10, 11, 12 ], "segment": { "end_index": 2183, "part_index": null, "start_index": 1996, "text": "Zoho Desk, their customer service software, further enhances email support by converting incoming emails into tickets, offering AI-enabled assistance, and providing omnichannel ticketing." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 13, 14 ], "segment": { "end_index": 2352, "part_index": null, "start_index": 2184, "text": "* **Help Scout** is a powerful help desk designed for customer support teams, offering an affordable shared inbox with AI, collaboration, and organizational features." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 14 ], "segment": { "end_index": 2417, "part_index": null, "start_index": 2353, "text": "It centralizes requests from email, live chat, and social media." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 1 ], "segment": { "end_index": 2590, "part_index": null, "start_index": 2418, "text": "* **Microsoft Outlook with Teams Integration** is suitable for organizations already using Microsoft 365, combining email and real-time teamwork into a central workspace." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 1 ], "segment": { "end_index": 2680, "part_index": null, "start_index": 2591, "text": "It allows for turning emails into actionable tasks and integrates with Microsoft Planner." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 6, 2, 3 ], "segment": { "end_index": 2861, "part_index": null, "start_index": 2681, "text": "* **Gmelius** enhances Gmail by adding project management capabilities, allowing teams to turn emails into task cards on a Kanban board, share templates, and automate follow-ups." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 15 ], "segment": { "end_index": 3072, "part_index": null, "start_index": 2862, "text": "* **OneDesk** combines help desk and project management, automatically converting customer emails into tickets, facilitating team collaboration with internal notes, and keeping customers informed of progress." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 16 ], "segment": { "end_index": 3282, "part_index": null, "start_index": 3073, "text": "* **HappyFox** is a help desk tool that streamlines incoming customer communications, converting messages into assignable tickets, and offers voice integration and social media message conversion to tickets." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 17 ], "segment": { "end_index": 3492, "part_index": null, "start_index": 3283, "text": "* **Deskpro** is an all-in-one ticketing solution that streamlines support by converting emails into trackable tickets, providing automation tools, and enabling seamless team communication and collaboration." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 0, 1, 13, 3, 5 ], "segment": { "end_index": 3667, "part_index": null, "start_index": 3494, "text": "These tools generally aim to improve response times, enhance accountability, and foster a more organized and collaborative environment for handling team and customer emails." } } ], "retrieval_metadata": null, "retrieval_queries": null, "search_entry_point": { "rendered_content": "\u003cstyle\u003e\n.container {\n align-items: center;\n border-radius: 8px;\n display: flex;\n font-family: Google Sans, Roboto, sans-serif;\n font-size: 14px;\n line-height: 20px;\n padding: 8px 12px;\n}\n.chip {\n display: inline-block;\n border: solid 1px;\n border-radius: 16px;\n min-width: 14px;\n padding: 5px 16px;\n text-align: center;\n user-select: none;\n margin: 0 8px;\n -webkit-tap-highlight-color: transparent;\n}\n.carousel {\n overflow: auto;\n scrollbar-width: none;\n white-space: nowrap;\n margin-right: -12px;\n}\n.headline {\n display: flex;\n margin-right: 4px;\n}\n.gradient-container {\n position: relative;\n}\n.gradient {\n position: absolute;\n transform: translate(3px, -9px);\n height: 36px;\n width: 9px;\n}\n@media (prefers-color-scheme: light) {\n .container {\n background-color: #fafafa;\n box-shadow: 0 0 0 1px #0000000f;\n }\n .headline-label {\n color: #1f1f1f;\n }\n .chip {\n background-color: #ffffff;\n border-color: #d2d2d2;\n color: #5e5e5e;\n text-decoration: none;\n }\n .chip:hover {\n background-color: #f2f2f2;\n }\n .chip:focus {\n background-color: #f2f2f2;\n }\n .chip:active {\n background-color: #d8d8d8;\n border-color: #b6b6b6;\n }\n .logo-dark {\n display: none;\n }\n .gradient {\n background: linear-gradient(90deg, #fafafa 15%, #fafafa00 100%);\n }\n}\n@media (prefers-color-scheme: dark) {\n .container {\n background-color: #1f1f1f;\n box-shadow: 0 0 0 1px #ffffff26;\n }\n .headline-label {\n color: #fff;\n }\n .chip {\n background-color: #2c2c2c;\n border-color: #3c4043;\n color: #fff;\n text-decoration: none;\n }\n .chip:hover {\n background-color: #353536;\n }\n .chip:focus {\n background-color: #353536;\n }\n .chip:active {\n background-color: #464849;\n border-color: #53575b;\n }\n .logo-light {\n display: none;\n }\n .gradient {\n background: linear-gradient(90deg, #1f1f1f 15%, #1f1f1f00 100%);\n }\n}\n\u003c/style\u003e\n\u003cdiv class=\"container\"\u003e\n \u003cdiv class=\"headline\"\u003e\n \u003csvg class=\"logo-light\" width=\"18\" height=\"18\" viewBox=\"9 9 35 35\" fill=\"none\" xmlns=\"http://www.w3.org/2000/svg\"\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42.8622 27.0064C42.8622 25.7839 42.7525 24.6084 42.5487 23.4799H26.3109V30.1568H35.5897C35.1821 32.3041 33.9596 34.1222 32.1258 35.3448V39.6864H37.7213C40.9814 36.677 42.8622 32.2571 42.8622 27.0064V27.0064Z\" fill=\"#4285F4\"/\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M26.3109 43.8555C30.9659 43.8555 34.8687 42.3195 37.7213 39.6863L32.1258 35.3447C30.5898 36.3792 28.6306 37.0061 26.3109 37.0061C21.8282 37.0061 18.0195 33.9811 16.6559 29.906H10.9194V34.3573C13.7563 39.9841 19.5712 43.8555 26.3109 43.8555V43.8555Z\" fill=\"#34A853\"/\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.6559 29.8904C16.3111 28.8559 16.1074 27.7588 16.1074 26.6146C16.1074 25.4704 16.3111 24.3733 16.6559 23.3388V18.8875H10.9194C9.74388 21.2072 9.06992 23.8247 9.06992 26.6146C9.06992 29.4045 9.74388 32.022 10.9194 34.3417L15.3864 30.8621L16.6559 29.8904V29.8904Z\" fill=\"#FBBC05\"/\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M26.3109 16.2386C28.85 16.2386 31.107 17.1164 32.9095 18.8091L37.8466 13.8719C34.853 11.082 30.9659 9.3736 26.3109 9.3736C19.5712 9.3736 13.7563 13.245 10.9194 18.8875L16.6559 23.3388C18.0195 19.2636 21.8282 16.2386 26.3109 16.2386V16.2386Z\" fill=\"#EA4335\"/\u003e\n \u003c/svg\u003e\n \u003csvg class=\"logo-dark\" width=\"18\" height=\"18\" viewBox=\"0 0 48 48\" xmlns=\"http://www.w3.org/2000/svg\"\u003e\n \u003ccircle cx=\"24\" cy=\"23\" fill=\"#FFF\" r=\"22\"/\u003e\n \u003cpath d=\"M33.76 34.26c2.75-2.56 4.49-6.37 4.49-11.26 0-.89-.08-1.84-.29-3H24.01v5.99h8.03c-.4 2.02-1.5 3.56-3.07 4.56v.75l3.91 2.97h.88z\" fill=\"#4285F4\"/\u003e\n \u003cpath d=\"M15.58 25.77A8.845 8.845 0 0 0 24 31.86c1.92 0 3.62-.46 4.97-1.31l4.79 3.71C31.14 36.7 27.65 38 24 38c-5.93 0-11.01-3.4-13.45-8.36l.17-1.01 4.06-2.85h.8z\" fill=\"#34A853\"/\u003e\n \u003cpath d=\"M15.59 20.21a8.864 8.864 0 0 0 0 5.58l-5.03 3.86c-.98-2-1.53-4.25-1.53-6.64 0-2.39.55-4.64 1.53-6.64l1-.22 3.81 2.98.22 1.08z\" fill=\"#FBBC05\"/\u003e\n \u003cpath d=\"M24 14.14c2.11 0 4.02.75 5.52 1.98l4.36-4.36C31.22 9.43 27.81 8 24 8c-5.93 0-11.01 3.4-13.45 8.36l5.03 3.85A8.86 8.86 0 0 1 24 14.14z\" fill=\"#EA4335\"/\u003e\n \u003c/svg\u003e\n \u003cdiv class=\"gradient-container\"\u003e\u003cdiv class=\"gradient\"\u003e\u003c/div\u003e\u003c/div\u003e\n \u003c/div\u003e\n \u003cdiv class=\"carousel\"\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFp5SEnVD7YgQ2oqRWk1VKDrtQGlzGUq35fqXzrgp8ozzfyRrENy7ZVPBz4ausMHNRw9a3kNnAS0cWLsa2TkAkp_bmE0meq2-x-x8-qdq4gFCOrcuAf9AVWq1Q76z2AwEDyUO-2mgUSCYqa90vgyeZwfoO4oIeEV8kWGubrN5DpB2xWCKvKeAupWSOI0seXl7UnaHt6FlR8q-E-q-lIm6r7B-Gu4AgmPwtCfStV\"\u003ehelp desk software with email integration\u003c/a\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEvnmMpqv6SlOR6tKn8wQF7RdwaOJXEmgkzStV4O-00wPs_SFC84ugRN5GXTIcANmiiVF2j5nXbWMV4syS3FvwHcqyean34GziH7vOfMK868CDz2yUN8I5UOBQMkywUWxcS3tepcYJc4RaVygSvU3HaFNfPDhP1sueiZdoJmT-KB0S9JEz9LpbifL2OYlRE8VETjEXLNwUmV4RciFkSLB1XdMcsXBA7FEL9aG8wNmdUVY3CrPMn81RV\"\u003eemail management tools with shared inboxes for teams\u003c/a\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGfT7ZeBvcC0Sy2sfOO08MlgKVcDeBSvPiMepGik19HeDTsAbJZkbXZrye6x3JxJ1roFsT5YPovXXqtY5srF-AZVxXvjrfdAWkNWUNCDPIpHC2TOV6uFG5q8QA1rJyH-OuEzmAsLNGTxIHDJe0qK5HQGjw-TMBJXX8J6PWilsAr4tU_aIPhey9RhqcLJusxUlOJjYSx8qiYrTjGqv6hieYPgozem_ii692JZZL4TfhJmQs4biNoyQ==\"\u003ebest email management tools for team collaboration\u003c/a\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHdNL-lx_lT8Zl1T1YjRKzC0i4gX295yGgYvadCtefDasITYTr-X_CIaD5webbt-lLxgzhOg5XDfUf6_lfOgVT_gMmS0Iz-dhWO5IduaFYsNiHWF_UHc0NHh6QHH2jmEYO5ChySQ90h55wQOs00aMIEiVqJqY83_HS9_hMQ7GqsHyFeyAiuRnlXRNhiMunnsHG6DCoCZKotiNsrtCSct4E=\"\u003eteam email support solutions\u003c/a\u003e\n \u003c/div\u003e\n\u003c/div\u003e\n", "sdk_blob": null }, "source_flagging_uris": null, "web_search_queries": [ "best email management tools for team collaboration", "email management tools with shared inboxes for teams", "team email support solutions", "help desk software with email integration" ] }, "index": 0, "logprobs_result": null, "safety_ratings": null, "token_count": null, "url_context_metadata": null } ], "create_time": null, "model_version": "gemini-2.5-flash", "parsed": null, "prompt_feedback": null, "response_id": "-LeMac-uOpHWvdIPmL3tqQ4", "sdk_http_response": { "body": null, "headers": { "alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000", "content-encoding": "gzip", "content-type": "application/json; charset=UTF-8", "date": "Wed, 11 Feb 2026 17:10:17 GMT", "server": "scaffolding on HTTPServer2", "server-timing": "gfet4t7; dur=9187", "transfer-encoding": "chunked", "vary": "Origin, X-Origin, Referer", "x-content-type-options": "nosniff", "x-frame-options": "SAMEORIGIN", "x-xss-protection": "0" } }, "usage_metadata": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 707, "candidates_tokens_details": null, "prompt_token_count": 54, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 54 } ], "thoughts_token_count": 243, "tool_use_prompt_token_count": 216, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 216 } ], "total_token_count": 1220, "traffic_type": null } }, "request_payload": { "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\n\nUser query: Which email management tools are best for team collaboration and support?", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }, "retry_policy": { "base_backoff_s": 0.6, "max_retries": 3, "timeout_s": 60 }, "usage": { "cost_usd": 0.0017837, "input_tokens": 54, "model": "gemini-2.5-flash", "output_tokens": 707, "pricing_source": "local_price_table_v1", "provider": "gemini", "total_tokens": 1220 }, "usage_raw": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 707, "candidates_tokens_details": null, "prompt_token_count": 54, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 54 } ], "thoughts_token_count": 243, "tool_use_prompt_token_count": 216, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 216 } ], "total_token_count": 1220, "traffic_type": null } }

{ "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\n\nUser query: Which email management tools are best for team collaboration and support?", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }

null