Run item
openai · Trengo · question_index=6
Question
Discover tools that improve customer response times and facilitate team collaboration.
Answer
Trengo offers several tools designed to enhance customer response times and improve team collaboration. Key features include:
1. **Unified Inbox**: Centralizes all customer messages from various channels (email, chat, social media) for quicker responses.
2. **Automated Responses**: Set up chatbots and automated replies to handle common inquiries instantly.
3. **Collaboration Tools**: Allows team members to tag each other, share notes, and assign conversations, ensuring efficient teamwork.
4. **Analytics**: Provides insights into response times and team performance, helping to identify areas for improvement.
For more details, you can visit their website at [trengo.com](https://trengo.com/).
Citations
No citations found.
Raw meta json
{
"attempts": 1,
"backoff_ms_total": 0,
"latency_ms": 3547,
"model": "gpt-4o-mini",
"request_payload": {
"api_style": "responses",
"input": {
"input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: Trengo\nBrand website: https://trengo.com/\n\nUser query: Discover tools that improve customer response times and facilitate team collaboration.",
"model": "gpt-4o-mini",
"temperature": 0,
"top_p": 1
},
"model": "gpt-4o-mini",
"provider": "openai"
},
"response_id": "resp_0c004f4f1203f83000698cb1eee65481949cc149d8946e32f0",
"retry_policy": {
"base_backoff_s": 0.6,
"max_retries": 3,
"timeout_s": 60
},
"sdk": "new",
"usage": {
"cost_usd": 9.494999999999999e-05,
"input_tokens": 73,
"model": "gpt-4o-mini",
"output_tokens": 140,
"pricing_source": "local_price_table_v1",
"provider": "openai",
"total_tokens": 213
},
"usage_raw": {
"input_tokens": 73,
"input_tokens_details": {
"cached_tokens": 0
},
"output_tokens": 140,
"output_tokens_details": {
"reasoning_tokens": 0
},
"total_tokens": 213
}
}
What was sent to the model?
{
"api_style": "responses",
"input": {
"input": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: Trengo\nBrand website: https://trengo.com/\n\nUser query: Discover tools that improve customer response times and facilitate team collaboration.",
"model": "gpt-4o-mini",
"temperature": 0,
"top_p": 1
},
"model": "gpt-4o-mini",
"provider": "openai"
}
Error json
null