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Question

Are there cost-effective shared inbox tools available?

Answer

Yes, there are several cost-effective shared inbox tools available that cater to different needs and budgets. Many offer free plans or affordable starting prices, making them suitable for small businesses or teams with limited resources. Here are some options to consider: * **Hiver** offers a generous free plan that includes unlimited users, unlimited replies, and one shared inbox, making it a good fit for small businesses on a tight budget. While the free plan has some limitations, such as not including collision detection or AI features, it can be a workable solution. Paid plans for Hiver start at $25/user per month. * **Help Scout** is considered an affordable shared inbox solution, particularly for customer support teams, with paid plans starting at $25/user per month. They also offer a 15-day free trial and a free plan. * **Emailgistics** is an Outlook extension that provides shared inbox features, with pricing starting at $11/user per month. * **Drag** transforms your Gmail inbox into a shared inbox and CRM, and its pricing starts at $12/user per month. They also offer a 7-day free trial. * **Gmelius** is a Gmail extension that turns your Gmail inbox into a collaborative one, with plans starting at $25/user per month. A 7-day free trial is available. * **HubSpot Service Hub** offers a free shared inbox tool, though it comes with HubSpot branding. Paid plans without branding start at $50/month. It integrates well with their CRM ecosystem. * **Google Groups Collaborative Inbox** is a free option for small teams that need a basic shared inbox solution within Gmail. It allows for assigning conversations and marking them as resolved. * **ProProfs Help Desk** is an affordable and user-friendly option for small to mid-sized teams, offering shared inboxes and built-in ticketing. * **Heroic Inbox** is another cost-effective solution, especially for businesses using WordPress, with a flat fee starting at $79.60 per year instead of per-user pricing. * **Missive** offers a free plan for one shared account, with paid plans starting at $15/month for additional features. When choosing a tool, consider your team's specific needs, whether you primarily use Gmail or Outlook, and the level of features required (e.g., collision detection, automation, integrations with other platforms).

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Error json

null