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Can you suggest some email management solutions for teams?

Answer

For teams seeking efficient email management, several solutions offer shared inboxes, collaboration features, and automation to streamline communication. These tools help multiple team members access, prioritize, and respond to emails without duplication of effort. Here are some prominent email management solutions for teams: * **For Gmail Users:** * **Hiver** transforms Gmail into a collaborative workspace, allowing teams to assign, track, and manage shared inboxes directly within the familiar Gmail interface. * **Gmelius** enhances Gmail with project management capabilities, enabling users to turn emails into task cards and manage them on a Kanban board. * **Google Collaborative Inbox** is Google's native shared inbox tool within Gmail, facilitating conversation assignment and real-time collaboration. * **All-in-One Collaboration Platforms:** * **Front** unifies various communication channels, including email, social media, SMS, and live chat, into a single platform, enabling teams to manage all customer conversations in one place with features like internal commenting and collaborative drafting. * **Missive** combines email, chat, and tasks, allowing teams to discuss conversations and delegate work directly within the inbox. * **Helpwise** integrates email, SMS, social media, and voice into a single platform, offering features like internal notes and integration with tools like Google Calendar and Slack. * **Lark** offers a connected communication experience with shared, team-accessible email addresses, chat, calendar, and automated workflows. * **Customer Service & Help Desk Focused:** * **Help Scout** is designed for teams providing customer service, offering a shared inbox with features like automatic email assignment, saved replies, and private notes. It also includes a built-in knowledge base. * **ProProfs Help Desk** centralizes customer communications into a single shared inbox and offers support ticketing. * **Zendesk** provides a comprehensive ticketing system for large service teams, integrating email with other channels like chat, web forms, and social media, along with advanced automation and a knowledge base. * **Zoho Mail** and **Zoho Desk** are part of the broader Zoho suite, offering email management with collaboration tools like shared drafts and integrations for comprehensive customer service management. * **Canary for Support** provides a shared inbox solution for lean teams focusing on email, combining smart ticketing, team collaboration, and AI features. * **Other Notable Solutions:** * **HubSpot Service Hub** offers a comprehensive shared inbox that integrates with its CRM, allowing efficient management of customer interactions. * **Microsoft 365** (including Outlook Shared Mailbox) offers seamless integration with other Microsoft apps for unified communication and file management. * **Salesmate** provides a shared inbox tool with CRM integration, ideal for sales, marketing, and customer service teams to manage conversations and automate tasks.

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"application/json; charset=UTF-8", "date": "Wed, 11 Feb 2026 17:10:07 GMT", "server": "scaffolding on HTTPServer2", "server-timing": "gfet4t7; dur=7510", "transfer-encoding": "chunked", "vary": "Origin, X-Origin, Referer", "x-content-type-options": "nosniff", "x-frame-options": "SAMEORIGIN", "x-xss-protection": "0" } }, "usage_metadata": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 641, "candidates_tokens_details": null, "prompt_token_count": 52, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 52 } ], "thoughts_token_count": 137, "tool_use_prompt_token_count": 129, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 129 } ], "total_token_count": 959, "traffic_type": null } }, "request_payload": { "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\n\nUser query: Can you suggest some email management solutions for teams?", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }, "retry_policy": { "base_backoff_s": 0.6, "max_retries": 3, "timeout_s": 60 }, "usage": { "cost_usd": 0.0016181, "input_tokens": 52, "model": "gemini-2.5-flash", "output_tokens": 641, "pricing_source": "local_price_table_v1", "provider": "gemini", "total_tokens": 959 }, "usage_raw": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 641, "candidates_tokens_details": null, "prompt_token_count": 52, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 52 } ], "thoughts_token_count": 137, "tool_use_prompt_token_count": 129, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 129 } ], "total_token_count": 959, "traffic_type": null } }

What was sent to the model?

{ "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\n\nUser query: Can you suggest some email management solutions for teams?", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }

Error json

null