Evaluate shared inbox platforms that offer seamless integration capabilities for better team collaboration.

Shared inbox platforms are essential tools for enhancing team collaboration by centralizing communication and streamlining workflows. They address common challenges such as unclear accountability, duplicate responses, and missed messages that can arise from traditional individual inboxes. Key features that facilitate seamless integration and improve team collaboration include: * **Centralized Communication:** Shared inboxes consolidate emails, and often messages from other channels like social media, chat, and SMS, into a single interface, providing a unified view of all customer interactions. This eliminates the need to forward and CC emails, keeping all team members informed. * **Clear Ownership and Assignment:** Platforms allow for assigning specific emails or tickets to team members, ensuring accountability and preventing multiple people from working on the same query. Features like collision detection alert team members if someone else is already viewing or replying to an email, further preventing duplicate efforts. * **Internal Collaboration Tools:** Many shared inbox solutions offer internal notes, comments, and private chat within email threads. This enables team members to discuss and resolve issues without external customers seeing the internal communication, keeping all context in one place. * **Automation and Workflows:** Integrations with other tools allow for advanced automation, such as routing emails based on keywords or sender, setting up custom workflows, and using canned responses for frequently asked questions. This reduces repetitive tasks and improves response times. * **CRM and Business Tool Integrations:** Seamless integration with Customer Relationship Management (CRM) systems, marketing automation platforms, and other business applications provides a holistic view of customer interactions. This enriches customer context for agents, leading to more personalized and efficient support. **Trengo** Trengo, an all-in-one customer communication platform, offers extensive integration capabilities designed to enhance team collaboration. It can integrate with over 1500 applications, including popular CRM systems like HubSpot and Salesforce, marketing automation tools such as ActiveCampaign, and productivity platforms like Google Sheets and Slack. These integrations allow teams to: * **Centralize Data:** Automatically add new inbound messages to Google Sheets or create new contacts from lead generation tools, ensuring all customer data is accessible. * **Streamline Support Workflows:** Specific integrations, like with ReturnGO, enable the creation and updating of support tickets within Trengo when an RMA (Return Merchandise Authorization) is initiated or updated. * **Facilitate Internal Communication:** Send new Trengo inbound messages or internal notes to team chat channels like Slack or Discord, keeping the team updated on critical customer interactions. * **Enhance Customer Engagement:** By connecting with various tools, Trengo helps teams manage customer support queries efficiently and scale support, marketing, and sales efforts. Overall, shared inbox platforms with robust integration capabilities, like Trengo, significantly improve team collaboration by providing a unified workspace, clear accountability, and automated workflows, leading to faster response times and enhanced customer satisfaction.

{ "attempts": 1, "backoff_ms_total": 0, "grounding_enabled": true, "latency_ms": 9022, "model": "gemini-2.5-flash", "raw_response": { "automatic_function_calling_history": [], "candidates": [ { "avg_logprobs": null, "citation_metadata": null, "content": { "parts": [ { "code_execution_result": null, "executable_code": null, "file_data": null, "function_call": null, "function_response": null, "inline_data": null, "media_resolution": null, "text": "Shared inbox platforms are essential tools for enhancing team collaboration by centralizing communication and streamlining workflows. They address common challenges such as unclear accountability, duplicate responses, and missed messages that can arise from traditional individual inboxes.\n\nKey features that facilitate seamless integration and improve team collaboration include:\n\n* **Centralized Communication:** Shared inboxes consolidate emails, and often messages from other channels like social media, chat, and SMS, into a single interface, providing a unified view of all customer interactions. This eliminates the need to forward and CC emails, keeping all team members informed.\n* **Clear Ownership and Assignment:** Platforms allow for assigning specific emails or tickets to team members, ensuring accountability and preventing multiple people from working on the same query. Features like collision detection alert team members if someone else is already viewing or replying to an email, further preventing duplicate efforts.\n* **Internal Collaboration Tools:** Many shared inbox solutions offer internal notes, comments, and private chat within email threads. This enables team members to discuss and resolve issues without external customers seeing the internal communication, keeping all context in one place.\n* **Automation and Workflows:** Integrations with other tools allow for advanced automation, such as routing emails based on keywords or sender, setting up custom workflows, and using canned responses for frequently asked questions. This reduces repetitive tasks and improves response times.\n* **CRM and Business Tool Integrations:** Seamless integration with Customer Relationship Management (CRM) systems, marketing automation platforms, and other business applications provides a holistic view of customer interactions. This enriches customer context for agents, leading to more personalized and efficient support.\n\n**Trengo**\nTrengo, an all-in-one customer communication platform, offers extensive integration capabilities designed to enhance team collaboration. It can integrate with over 1500 applications, including popular CRM systems like HubSpot and Salesforce, marketing automation tools such as ActiveCampaign, and productivity platforms like Google Sheets and Slack. These integrations allow teams to:\n\n* **Centralize Data:** Automatically add new inbound messages to Google Sheets or create new contacts from lead generation tools, ensuring all customer data is accessible.\n* **Streamline Support Workflows:** Specific integrations, like with ReturnGO, enable the creation and updating of support tickets within Trengo when an RMA (Return Merchandise Authorization) is initiated or updated.\n* **Facilitate Internal Communication:** Send new Trengo inbound messages or internal notes to team chat channels like Slack or Discord, keeping the team updated on critical customer interactions.\n* **Enhance Customer Engagement:** By connecting with various tools, Trengo helps teams manage customer support queries efficiently and scale support, marketing, and sales efforts.\n\nOverall, shared inbox platforms with robust integration capabilities, like Trengo, significantly improve team collaboration by providing a unified workspace, clear accountability, and automated workflows, leading to faster response times and enhanced customer satisfaction.", "thought": null, "thought_signature": null, "video_metadata": null } ], "role": "model" }, "finish_message": null, "finish_reason": "STOP", "grounding_metadata": { "google_maps_widget_context_token": null, "grounding_chunks": [ { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "gmelius.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEFnprSMOvV3PqUdSaf5cLMj9JFl6DW8oENS4vEULRlxwUzbgYUx6L0rN4rZhCqpUmmekZiD7qjWSg-lZ8kmJjWVfQeH7PEnShJnDnNlyWvVDp6fZuuWZk-Om29pRUXCxoSuuxR6WllqoZ3DMwQvCEmOg==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "canarymail.io", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHh6JHinh0krIwnikQkn-0cr6QNS_0ARBf1HzgsuVWPc84od4ZPhNujjW_wS2WMvIdVj0Y2MQOC8DKHDs7TOhnBUMfZhwGnN5qgiXluShKt4_gbg_3Ea2we5UEMJlhwwhKEkWxWICWtFnT4TpCWqT7srw==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "mailbutler.io", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHZfMQi8yTXF_yoDla_1YQgYKkPSdolrkB9wiDN9By1lgADNNmWgkr56PK1wuIswNX7pvfeVx-7kMVB15zqUobQAqnogpEwp8p3Ao_NcyR-Lqk9nStOk8FuTkNlpE0zuiGob8wLylko3aNteMoHIA6lvW4qIdiD" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "virtualworkforce.ai", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHkrwHJ7zbdmbyubWsOchg5sFTC3FAMaoH2a3VxFBQIVGRESshCPUsfgulXJDpMWQ8LlWkmL5zVdHweknO1zM96VOruEh6Wkpve8QQV_db02vocR-fsVBu4A-83RzQDfxItogx-eedWtdLEg--Bdr_qthbSX1H5NEPj" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "superhuman.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFQvmVFKAMIbBZEIg4J5euYQjkLSdyGe6W2OlibJUBOaF3MlXTh_Fo6xuk5eRvnAhP-V_VGo1-4ctskOQ0A0tDpX95fiXqZaFSHKKlBQFwW6qszSJdRI3MAMtjEGqBeCfY6j-J7elmnn3E0GtU1xvIB" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "streak.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHy0_Op3Y5t2Gp7bYplksXr6nAPypBNN8UdHTMdWHImi9ixEL-MkDgik7XVzAW42ZoOzWE0aIM84M1sDXOtKqu-KN-5GkL0-W-nMOMQbcjGJZxjUABHZgMdyEg4mTC58loVGNzJ0mYGkeA=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "omni24.io", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGxnrgg_Gv4Rk1KATIIwh-F6sX7mcOeNaQkqBfO3U0XrGnf1zzE_HPiWGUSkrhki4lcTLxvHT9yyKXIOnlkTbmxY_3aCzGjR-MMHy0_Dw5nJbtzocizGxEyVHu7zxJxBejWY4CjDbDr4kMgArpE" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "proprofsdesk.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHqjYChReJSVFuhIEsakuoN_KAgb5AiQtLfRGVdl5QhNK6xdtAA-U6pAMaMAKHET4tRqSLupOjGwTDg17eRHtUMmfo9h7Rpi7s6BFLJhOTRVFbdxJUrhkGpXEP_QsbJOOd9WOxACy-f0VvTWA2yM-Q_Xj2PFkU=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "omni24.io", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQE4syEM8CtI8W1AW-Dw-DZnR5VR4NEm8tyW7CT73H5qsur2m5YbGyIYUI6WjosGbXwrLoZ5-lA3zmbStzgLgkER_ThLA163bbJfaTsnxisPqU1A9SYbmfk8tjMjm3-FkXTL6wWnZvs4v5pxf6E9uik=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "gridlex.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFFQzDQs7EgN5XUpBo4uZLEP64WJdISb8G47p6L2Zb4DnP3cHIZjXGSFGKQSTmZhPVR5MskZG2gfl1PRnZ37xVdzfyEec1wtQ5GTrBghk4dkTm0-g4dACbblCmECLVMS1Ds8GHleG-wuJMQEdU3wHGWxJQ=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "thryv.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQErHa9yCfCpiO5o4KNLGwZop7iv2Mj5hJ9ALebn3BjMxMcdjSqfNeVhv8tiMsgkQ9fGMh4LCaBEZZEDYNYEwyf1Yp7ukMuiUk8y5hNXacL-fOTe1AHEKU1ftv3XvNvHPuvV24F_KHjEwazVpLkLjz8WmOclJ2yDdKo6tYM6d7LdiWpiXHHzVXrP" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "rogerroger.io", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGvzmbEiIq4RbBW6R8CMnyvt_vl7Rml-pDWhkrAMrpoyuqNC0CqbPn8s4h1FXV8dNoIuEh-c_XXVPQlVPCl7YE7qrvV-Ql5cOFeBCIeyNJ6_I2kuQEVmgL-gHMPlGz0iksEx1ZZDul5hU6iUWQ=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "happyfox.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQH6coMKkf6niYgrpFu3vCbvDULjmDCrE_ShQqo3LMEr8PH4Wust90hnXMgnrGypbftj45H-spBSdQTumbEV-BjkJYXLxdB045EC1jCKN318O5vwG-XssyFJ5ub7lLXhmaRVTERp5amx3HH20coUAWqHUGD0U3e2S_mOuVr8Pw==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "zapier.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGBU1FbdEhWuG8vh9zqoi9cGUHL1iEzDFG4EuuEOVa0shnzYI_UQGQvpA8-KwVDiUvk5OzGgo-xK9wzMaMH23ML14PKBsP9Lxq63BNuT397Z1sMLBVCdiVCh_ePjAd0w2Qe0fxuCLA=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "integrately.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFhxZFc0n0K9_nHetgbThYg6iptaAXsMHMjTq57LPfylcA0C-NW2tNBXIhdNuFEeA1DbGokNXFvwIprrM5RL9A42Fz0tS8wKaPQlRZfsD_m0Kld6jTxy76nmW6iOburWR3KLMYe-9Y=" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "returngo.ai", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHe9xIeGW9th3pAMDOUIuIpFlJmOjxbqZG17gehX-KDNqsqLiRfsIyGG-IZGs27OOqcNiVpyFzoj9vZxnipBtnKqBy7-FAQpXKJ1VWbFC78BVjjgXh9uu7bfISI6V2QhhKiv-Off2yRU3cYPD087w==" } }, { "maps": null, "retrieved_context": null, "web": { "domain": null, "title": "trengo.com", "uri": "https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFVadA4I_wOBE09fs6FFFd6njyodEXg32fPVn42osF94IpzVmfb8S4ApeimsHqpRKWNlfY5FwROtavqvIJPq4XCvZpJFayG2OKVyI5Me3F3jlWfoNy8oR2gtcY=" } } ], "grounding_supports": [ { "confidence_scores": null, "grounding_chunk_indices": [ 0, 1, 2, 3, 4, 5 ], "segment": { "end_index": 289, "part_index": null, "start_index": 134, "text": "They address common challenges such as unclear accountability, duplicate responses, and missed messages that can arise from traditional individual inboxes." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 0, 6, 7, 8, 9, 10 ], "segment": { "end_index": 690, "part_index": null, "start_index": 605, "text": "This eliminates the need to forward and CC emails, keeping all team members informed." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 1, 11, 2, 3, 4, 8, 5 ], "segment": { "end_index": 1042, "part_index": null, "start_index": 892, "text": "Features like collision detection alert team members if someone else is already viewing or replying to an email, further preventing duplicate efforts." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 1, 2, 3, 4 ], "segment": { "end_index": 1331, "part_index": null, "start_index": 1180, "text": "This enables team members to discuss and resolve issues without external customers seeing the internal communication, keeping all context in one place." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 6, 2, 3, 7, 9, 5 ], "segment": { "end_index": 1625, "part_index": null, "start_index": 1567, "text": "This reduces repetitive tasks and improves response times." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 6, 7, 12, 10 ], "segment": { "end_index": 1953, "part_index": null, "start_index": 1859, "text": "This enriches customer context for agents, leading to more personalized and efficient support." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 13, 14 ], "segment": { "end_index": 2315, "part_index": null, "start_index": 2103, "text": "It can integrate with over 1500 applications, including popular CRM systems like HubSpot and Salesforce, marketing automation tools such as ActiveCampaign, and productivity platforms like Google Sheets and Slack." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 13 ], "segment": { "end_index": 2525, "part_index": null, "start_index": 2352, "text": "* **Centralize Data:** Automatically add new inbound messages to Google Sheets or create new contacts from lead generation tools, ensuring all customer data is accessible." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 15 ], "segment": { "end_index": 2744, "part_index": null, "start_index": 2526, "text": "* **Streamline Support Workflows:** Specific integrations, like with ReturnGO, enable the creation and updating of support tickets within Trengo when an RMA (Return Merchandise Authorization) is initiated or updated." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 13 ], "segment": { "end_index": 2943, "part_index": null, "start_index": 2745, "text": "* **Facilitate Internal Communication:** Send new Trengo inbound messages or internal notes to team chat channels like Slack or Discord, keeping the team updated on critical customer interactions." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 15, 14, 16 ], "segment": { "end_index": 3126, "part_index": null, "start_index": 2944, "text": "* **Enhance Customer Engagement:** By connecting with various tools, Trengo helps teams manage customer support queries efficiently and scale support, marketing, and sales efforts." } }, { "confidence_scores": null, "grounding_chunk_indices": [ 0, 11, 5 ], "segment": { "end_index": 3401, "part_index": null, "start_index": 3128, "text": "Overall, shared inbox platforms with robust integration capabilities, like Trengo, significantly improve team collaboration by providing a unified workspace, clear accountability, and automated workflows, leading to faster response times and enhanced customer satisfaction." } } ], "retrieval_metadata": null, "retrieval_queries": null, "search_entry_point": { "rendered_content": "\u003cstyle\u003e\n.container {\n align-items: center;\n border-radius: 8px;\n display: flex;\n font-family: Google Sans, Roboto, sans-serif;\n font-size: 14px;\n line-height: 20px;\n padding: 8px 12px;\n}\n.chip {\n display: inline-block;\n border: solid 1px;\n border-radius: 16px;\n min-width: 14px;\n padding: 5px 16px;\n text-align: center;\n user-select: none;\n margin: 0 8px;\n -webkit-tap-highlight-color: transparent;\n}\n.carousel {\n overflow: auto;\n scrollbar-width: none;\n white-space: nowrap;\n margin-right: -12px;\n}\n.headline {\n display: flex;\n margin-right: 4px;\n}\n.gradient-container {\n position: relative;\n}\n.gradient {\n position: absolute;\n transform: translate(3px, -9px);\n height: 36px;\n width: 9px;\n}\n@media (prefers-color-scheme: light) {\n .container {\n background-color: #fafafa;\n box-shadow: 0 0 0 1px #0000000f;\n }\n .headline-label {\n color: #1f1f1f;\n }\n .chip {\n background-color: #ffffff;\n border-color: #d2d2d2;\n color: #5e5e5e;\n text-decoration: none;\n }\n .chip:hover {\n background-color: #f2f2f2;\n }\n .chip:focus {\n background-color: #f2f2f2;\n }\n .chip:active {\n background-color: #d8d8d8;\n border-color: #b6b6b6;\n }\n .logo-dark {\n display: none;\n }\n .gradient {\n background: linear-gradient(90deg, #fafafa 15%, #fafafa00 100%);\n }\n}\n@media (prefers-color-scheme: dark) {\n .container {\n background-color: #1f1f1f;\n box-shadow: 0 0 0 1px #ffffff26;\n }\n .headline-label {\n color: #fff;\n }\n .chip {\n background-color: #2c2c2c;\n border-color: #3c4043;\n color: #fff;\n text-decoration: none;\n }\n .chip:hover {\n background-color: #353536;\n }\n .chip:focus {\n background-color: #353536;\n }\n .chip:active {\n background-color: #464849;\n border-color: #53575b;\n }\n .logo-light {\n display: none;\n }\n .gradient {\n background: linear-gradient(90deg, #1f1f1f 15%, #1f1f1f00 100%);\n }\n}\n\u003c/style\u003e\n\u003cdiv class=\"container\"\u003e\n \u003cdiv class=\"headline\"\u003e\n \u003csvg class=\"logo-light\" width=\"18\" height=\"18\" viewBox=\"9 9 35 35\" fill=\"none\" xmlns=\"http://www.w3.org/2000/svg\"\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M42.8622 27.0064C42.8622 25.7839 42.7525 24.6084 42.5487 23.4799H26.3109V30.1568H35.5897C35.1821 32.3041 33.9596 34.1222 32.1258 35.3448V39.6864H37.7213C40.9814 36.677 42.8622 32.2571 42.8622 27.0064V27.0064Z\" fill=\"#4285F4\"/\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M26.3109 43.8555C30.9659 43.8555 34.8687 42.3195 37.7213 39.6863L32.1258 35.3447C30.5898 36.3792 28.6306 37.0061 26.3109 37.0061C21.8282 37.0061 18.0195 33.9811 16.6559 29.906H10.9194V34.3573C13.7563 39.9841 19.5712 43.8555 26.3109 43.8555V43.8555Z\" fill=\"#34A853\"/\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M16.6559 29.8904C16.3111 28.8559 16.1074 27.7588 16.1074 26.6146C16.1074 25.4704 16.3111 24.3733 16.6559 23.3388V18.8875H10.9194C9.74388 21.2072 9.06992 23.8247 9.06992 26.6146C9.06992 29.4045 9.74388 32.022 10.9194 34.3417L15.3864 30.8621L16.6559 29.8904V29.8904Z\" fill=\"#FBBC05\"/\u003e\n \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M26.3109 16.2386C28.85 16.2386 31.107 17.1164 32.9095 18.8091L37.8466 13.8719C34.853 11.082 30.9659 9.3736 26.3109 9.3736C19.5712 9.3736 13.7563 13.245 10.9194 18.8875L16.6559 23.3388C18.0195 19.2636 21.8282 16.2386 26.3109 16.2386V16.2386Z\" fill=\"#EA4335\"/\u003e\n \u003c/svg\u003e\n \u003csvg class=\"logo-dark\" width=\"18\" height=\"18\" viewBox=\"0 0 48 48\" xmlns=\"http://www.w3.org/2000/svg\"\u003e\n \u003ccircle cx=\"24\" cy=\"23\" fill=\"#FFF\" r=\"22\"/\u003e\n \u003cpath d=\"M33.76 34.26c2.75-2.56 4.49-6.37 4.49-11.26 0-.89-.08-1.84-.29-3H24.01v5.99h8.03c-.4 2.02-1.5 3.56-3.07 4.56v.75l3.91 2.97h.88z\" fill=\"#4285F4\"/\u003e\n \u003cpath d=\"M15.58 25.77A8.845 8.845 0 0 0 24 31.86c1.92 0 3.62-.46 4.97-1.31l4.79 3.71C31.14 36.7 27.65 38 24 38c-5.93 0-11.01-3.4-13.45-8.36l.17-1.01 4.06-2.85h.8z\" fill=\"#34A853\"/\u003e\n \u003cpath d=\"M15.59 20.21a8.864 8.864 0 0 0 0 5.58l-5.03 3.86c-.98-2-1.53-4.25-1.53-6.64 0-2.39.55-4.64 1.53-6.64l1-.22 3.81 2.98.22 1.08z\" fill=\"#FBBC05\"/\u003e\n \u003cpath d=\"M24 14.14c2.11 0 4.02.75 5.52 1.98l4.36-4.36C31.22 9.43 27.81 8 24 8c-5.93 0-11.01 3.4-13.45 8.36l5.03 3.85A8.86 8.86 0 0 1 24 14.14z\" fill=\"#EA4335\"/\u003e\n \u003c/svg\u003e\n \u003cdiv class=\"gradient-container\"\u003e\u003cdiv class=\"gradient\"\u003e\u003c/div\u003e\u003c/div\u003e\n \u003c/div\u003e\n \u003cdiv class=\"carousel\"\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHhYFSGgIotG6DZwzIsjuD8apEv5aV1TeGVhMb0MABg9lj3RrhFXNCu-oCyICkjm2fHOwLZcfMJ3B5cUsHwRFO5WaxYTJm-62IKoP1ZGBamHDf1fSdPZyW8UzpDNLFUahfixkkHIividksaLBPqutiX91Wtf6RW3RucvPjR3LxFT3J4F7EEKVeJiAGefeXhg28x6RFAh9HE92pVu5JV6j7nouZ2oAYw_felE2rJtTY9Rw==\"\u003ehow shared inboxes improve team collaboration\u003c/a\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQESyyuyqEnyWoO7P3VGBVCm3tzL1APjb8cK2Pswo6oimuJpn4St_afhmaISw6R23lzceqLitnZuet3BxmM_C_EGuqWp8YSSLdXFmU3eIwwtC1bFXftpQhpvhg_MxWz32MFxEsdamyvmrdUa3I5gH_DNUsl0xj5hDeKNnyrXQexbSw8azTOSNJI-QCrlb8jOfJa5nUy_SFGQy2crqhKVFEZRRt4=\"\u003eTrengo integration capabilities\u003c/a\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQHfaPiilQn1NmKVSmMjkw6XQxsPYaq1o0KJxm0A9aSqkGhZ0CNUAF0tuycBh8tESWOn1EVhcZ5Ay60STl-klpSaSYBEuWMcY6CwkRJhRZwm0Wc66QW1GPGUWqLV2q0dEd7KtAg-QQmVmCZ5d-INZBV0z1enk05tcIpAwJ9U8dGlcgaA97rjPGxFrpcfbJyire4G-p_ZyonV7prvIoVevJb73Dqe6ngY4o2Dvn8vzbk4bg==\"\u003ebest shared inbox platforms with integrations\u003c/a\u003e\n \u003ca class=\"chip\" href=\"https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEIHEFCbJlRbEfjWFNOCIP03RWEq_zywEALkfKukSHNfPqsPJYjDGR6lErL1_fYtme8ZrtpPAL2GfObuQdMwFrc8JEsAHTqi-xYyVyl3EvDxzo4wmHHElC1KyB1gYB9ezNmgMdnohrhafbu4lZOBUJ7gpvl_hs8gz2Vjh2FK7Ciiu-orwLoU2tNpHTed4QT2tEaUT_D7K2HMAiIwRbJHXgGKpGMMXSnDo1TkAXGX6Mv\"\u003eshared inbox features for team collaboration\u003c/a\u003e\n \u003c/div\u003e\n\u003c/div\u003e\n", "sdk_blob": null }, "source_flagging_uris": null, "web_search_queries": [ "best shared inbox platforms with integrations", "shared inbox features for team collaboration", "Trengo integration capabilities", "how shared inboxes improve team collaboration" ] }, "index": 0, "logprobs_result": null, "safety_ratings": null, "token_count": null, "url_context_metadata": null } ], "create_time": null, "model_version": "gemini-2.5-flash", "parsed": null, "prompt_feedback": null, "response_id": "baaMacfyF_vnnsEP-aLG0Aw", "sdk_http_response": { "body": null, "headers": { "alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000", "content-encoding": "gzip", "content-type": "application/json; charset=UTF-8", "date": "Wed, 11 Feb 2026 15:55:25 GMT", "server": "scaffolding on HTTPServer2", "server-timing": "gfet4t7; dur=8802", "transfer-encoding": "chunked", "vary": "Origin, X-Origin, Referer", "x-content-type-options": "nosniff", "x-frame-options": "SAMEORIGIN", "x-xss-protection": "0" } }, "usage_metadata": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 627, "candidates_tokens_details": null, "prompt_token_count": 75, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 75 } ], "thoughts_token_count": 515, "tool_use_prompt_token_count": 250, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 250 } ], "total_token_count": 1467, "traffic_type": null } }, "request_payload": { "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Evaluate shared inbox platforms that offer seamless integration capabilities for better team collaboration.", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }, "retry_policy": { "base_backoff_s": 0.6, "max_retries": 3, "timeout_s": 60 }, "usage": { "cost_usd": 0.0015899999999999998, "input_tokens": 75, "model": "gemini-2.5-flash", "output_tokens": 627, "pricing_source": "local_price_table_v1", "provider": "gemini", "total_tokens": 1467 }, "usage_raw": { "cache_tokens_details": null, "cached_content_token_count": null, "candidates_token_count": 627, "candidates_tokens_details": null, "prompt_token_count": 75, "prompt_tokens_details": [ { "modality": "TEXT", "token_count": 75 } ], "thoughts_token_count": 515, "tool_use_prompt_token_count": 250, "tool_use_prompt_tokens_details": [ { "modality": "TEXT", "token_count": 250 } ], "total_token_count": 1467, "traffic_type": null } }

{ "input": { "contents": "You are answering a user query. Be concise but helpful.\nIf you mention products or brands, be specific.\nDo not invent facts. If unsure, say you are unsure.\n\nBrand under analysis: TrengoTest1\nBrand website: https://trengo.com\n\nUser query: Evaluate shared inbox platforms that offer seamless integration capabilities for better team collaboration.", "model": "gemini-2.5-flash" }, "model": "gemini-2.5-flash", "provider": "gemini" }

null